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Customer Intelligence for the Voice Channel

Customer Intelligence for the Voice Channel

Klink is a company headquartered in New York, United States, that leverages Big Data to provide in-depth profiles in real-time, combining the most relevant customer information from enterprise databases, CRM systems, public directories, industry sources, social networks, contact lists, emails, calendars, and ticketing systems, among other cloud services. Though best known for its integration with popular CRM platforms like Salesforce, Klink efficiently integrates with any other CRM and in-house systems of record (ERP, company database, customer support, etc.) to increase corporate workflow productivity, data usability, and revenues. Furthermore Klink works and can scale with Unified Communication providers including Cisco, Avaya, Microsoft, ShoreTel and Broadsoft. Since its inception in late 2013, more than one million individuals have used Klink’s technology worldwide.

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Founder CoverWallet. Founder & CEO Contactive (acq by Thinkingphones) and Pixable (acq by SingTel). PhD Cambridge. MBA MIT. Fulbright Scholar Columbia.
Co-Founder at Klink. VP Engineering Pixable (acquired by SingTel for ~$30MM). Worked at IBM and Cisco (3 years). B.S. Computer Science (Valedictorian).