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Transforming education

Customer Support Associate

₹1.5L – ₹2.2L
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About Kings Learning

Kings Learning is a Bangalore-based education technology company focused on English language learning. Our app, enguru, has over 2.5 million downloads and helps improve spoken English through an adaptive and personalized mobile experience.

We partner with corporations, NGOs, schools & colleges to improve English communication skills of their employees or students through industry-focused courses in retail, hospitality, BPO & general English. Kings Learning is backed by the Michael and Susan Dell Foundation, Village Capital & Mr. Weihua Yan.

We also run language centers in Bangalore and are opening a new center in Domlur. Looking for a center manager to handle all operations / marketing / student enrolment etc. for the new center.

Role Description

• Building business relationship with current and potential clients by encouraging students to complete levels on the application and troubleshooting issues.
• Should have good experience in Cold Calling - making outbound calls for potential clients
• Excellent oral communication skills in English must (Able to speak Hindi and Kannada will be an added advantage)
• Ability to handle both inbound and outbound calls
• Basic excel knowledge required.
• Ability to interact with various new clients and work on existing database.
• Highly motivated and target oriented
• Ability to meet deadlines
• Should have good experience in lead generation, inside sales, market research, etc.

Work Environment

• Fast paced: We are an early stage start up trying to impact the lives of millions through innovative technology products and execution strategies. Everything moves at lightning speed while we are trying to transform education in India.
• Impact Driven: We want to change the world and we aren’t afraid about how difficult that can be. We look beyond the usual metrics to ensure we are impacting lives across the country.
• Lateral and Multi-Function Organisation Structure: We have no hierarchy and believe in all working together towards a common goal. People work across teams to solve problems and love doing so.

Work Experience: 1-3 Years
Education: Any Graduates / Under Graduate (PUC / ITI /Diploma)
Working Days: Monday - Saturday (Sunday Holiday)
Shift Timings: 9:30AM to 5:30PM (Day Shift)
Work Location: Bangalore (Domlur)
Location
Bengaluru
Job type
Full-time
Visa sponsorship
Not Available
Experience
1+ years
Hiring contact

Vidhya Dharan

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enguru at a glance

Transforming education

enguru focuses on Mobile and Education. Their company has offices in Bengaluru. They have a small team that's between 11-50 employees.

You can view their website at http://www.enguruapp.com or find them on Facebook.