Avatar for Kapsul

Building the first premium room cooling brand (Techstars '18)

Community Specialist

$48k – $56k
Apply now
Who you are:
• An empathetic listener who can respond to the needs of our established community (backers and long-time followers) while engaging and invigorating our emerging community (new customers and “cool tech” enthusiasts.)
• A skilled communicator who knows their way around a concise and thoughtful sentence, paragraph, newsletter...
• A creative thinker who’s excited to learn new skills and not afraid to ask questions.
• A go-getter who can get stuff done solo but is also happy to collaborate when the need arises.
• A flexible team player who can prioritize tasks and roll with the punches.
• A human who’s willing to laugh (at yourself, at the absurdities of life, at a brilliant meme.)

Here are some highlights of what you’ll be doing:
• Drafting and publishing monthly backer updates for our Kickstarter and Indiegogo communities
• Assisting in the development of content strategy + copy
• Drafting and scheduling social media content, tracking engagement and answering messages and comments (with the assistance of tools like Hootsuite.)
• Leading the charge of excellent customer service by answering emails and building out a customer knowledge bank with Zendesk
• Planning and hosting live events for our community; to engage with the team and experience the product.
• Light design of ads as needed

About Kapsul
Kapsul is the premium smart air brand for tech-forward and design-minded consumers who want effortless control of their home’s air quality and comfort.

Tech Insider calls us “The future of air conditioning we’ve all been waiting for” and we have pre-sold $3.5M in product in advance of our 2020 launch.
We make room HVAC products that cool, heat, and control the humidity of your home and our technology allows for the inter-operation of these device types so that users can control multiple devices as they would a whole-house system. This “virtual whole house system” is the first of its kind and provides our customers with the option to use Kapsul products singly, in concert, as a supplement to whole-house systems, or as a replacement to them.

Kapsul is a venture-backed company and offers competitive pay and benefits as well as equity compensation and unlimited potential for professional growth.