Lead Sales Coordinator

What is the Role?

Intersection is seeking an upbeat, energetic, and self-motivated Sales Coordinator Lead to join the Client Success Team and work in our Chicago office! This is a fast-paced, detail-oriented, and varied role that is perfect for someone looking to grow into a people management function within the media/advertising world. The ideal candidate will have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform sales support responsibilities and thrive within a team environment. Above all, this individual will provide full support to their Sales Account Executive(s), improve the sales cycles by aiding to activate new processes to ensure we live by “The Intersection Way” - maintaining a collaborative and consultative effort with our Clients.

Within your first month:

As a Sales Coordinator you will:

-Train with your Manager, the Account Executives and Account Manager (your Pod) that you support
-Onboard with one of the Client Success Sales Ambassadors
-Take a deep dive into learning Intersections media and advertising offerings
-Be a Mentee to other Sales Coordinators to learn the process and systems used within the sales support organization
-Be exposed to all departments within Intersection and experience how they are part of the sales cycle

As a Manager, you will:

-Manage, coach, and mentor a team of 6 Sales Coordinators across 2 offices: five (5) in Chicago and one (1) in Minneapolis
-Work closely with VP, Client Success and other Leads to improve procedures and processes for the Coordinator/Revenue team
-Conduct monthly one-on-ones with each coordinator, as well as EOY and midyear performance reviews
-Lead regional coordinator meetings
-Take charge of new coordinators’ training pace and getting the new pod adjusted

Within your first three months:

As a Sales Coordinator you will:

-Build strong relationships with your Pod
-Manage all inventory requests, inventory holds, market avails, media plans/proposals for your Account Executives/Account Managers book of business
-Gain exposure and have daily communication with our Clients/Agencies
-Own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to artwork/specification requests, track production process
-Manage all inventory requests, inventory holds, market avails, media plans/proposals for your Account Executives/Account Managers book of business
-Own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to spec requests, billing, mapping, track production process, etc
-You will research and document competitive requests

As a Manager, you will:

-Build a strong cadence with your Team
-Develop relationships with Managers, AE’s and GM’s as a part of managing a Team
-Manage your Team through daily obstacles; work toward solutions
-Develop a reputation for being a strong Mentor


Within your first six-nine months:

As a Sales Coordinator & Manager you will:

-Manage a strong rapport with your Pod
-Support your Account Executives/Account Managers by generating and processing contracts, proposals, and presentations that enable Intersection to scale rapidly
-Develop a reputation for being a solid resource and will develop the foundational knowledge of our business model and the various media products and assets
-Develop a reputation for being a solid resource and will develop the foundational knowledge of our business model and the various media products and assets
-Manage a Team for strong performing Sales Coordinators
-You will be a member of a great team at Intersection!
-You’re great for this role because:

Have a degree from an Accredited Institution
Have 2+ years relevant work experience in a customer-facing customer success, account management or strategic consulting organization; experience in people management is a plus
Multi-task a number of different items
Enjoy collaborating with people to get work done, but know when to take ownership of a task
Demonstrate a high level of accountability for your work and the work of your team
Have strong attention to detail and can spot and fix errors
Work fast but thoughtfully, and make suggestions for efficiencies along the way
Have knowledge of Salesforce, Adobe and Microsoft Office Suite and do not mind busy work utilizing these tools for RFPs

Intersection is an Equal Opportunity Employer.