Life Insurance Call Center Representative

 (No experience required)
$50k – $70k • No equity
Published: 2 weeks ago

Job Location

Job Type

Full Time

Visa Sponsorship

Not Available

Relocation

Allowed

Skills

Sales
People Skills
Punctuality
English language
Likeable Personality

Hiring contact

George Solomonov

The Role

We are looking for a Licensed Life Insurance Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices (Google Sheets)
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
LLQP licensed or willing to get licensed.

Our location
Our office is located in the heart of Vaughan at Keele and 407.

About our company

Insurdinary (www.insurdinary.ca) is a leading financial product comparison platform. This position will be strickly focused on Life/Disability/Critical Illness Insurance sales.

More about Insurdinary

Founders

David Solomonov
CEO & President  • 3 years
Toronto
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George Solomonov
Chief Marketing Officer • 3 years • 7 years
Canada
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