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Operations Manager

$60k – $70k estimated
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About Us:

At Instawork, we strive to be the essential hiring engine for the hospitality industry. Our aspirations are global. We can only do this through hiring excellent people and flawless execution.

We help connect professionals to full-time, part-time, and temporary work opportunities. If you have a curious, passionate, and entrepreneurial spirit, come work with us.

We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, SV Angel, Crunchfund, Steve Chen (co-founder of YouTube), Mike Vernal (VP of Product at Facebook), among many more.

About the Role:

Instawork is seeking a "jack-of-all-trades" Operations Manager.

As an ops manager, you are fundamental to Instawork's success. You see projects through from conception through implementation. You are intellectually curious and excited at the opportunity to drive the company forward by tackling the most critical challenges.

More specifically, you will have the unique opportunity to manage growth and qualities initiatives to most effectively scale both sides of the marketplace and lead launches into new markets. Becoming the staffing platform of choice for hospitality businesses and hospitality professionals can be a complex mission that requires vision, passion, perseverance and creativity.

We are looking for someone who has that mix of operational prowess to get great work done, the hustle to build a business from scratch, the negotiation and collaboration skills needed to bring out the best from partners, and innovation and creative thinking that's required to develop outside the box solutions.

Strategy, marketing, project management, marketplace efficiency, sales and account management, internal product development, and customer experience all sit under the operations manager's broad umbrella of responsibilities. Developing a deep understanding of how to enter a market, how to manage a market, and truly being its owner will be critical to your success. This is where creativity meets problem solving and execution head on.

What You'll Need:

- 2+ years of management consulting or investment banking

- A track record of solving ambiguous problems, building for the future, and seeing around corners

- Experience leading teams - directly or as a peer - on complex product and/or project rollouts

- Strong written communication skills with the ability to translate complex topics into concise messages

- SQL proficiency is preferred

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