Community Manager

Venue Responsibilities include:

Create a welcoming environment: assist members in a friendly, patient and professional manner
Onboard new members: activate and distribute keys, print accounting numbers answer new member questions
Manage local vendors and maintenance teams
Oversee Assistant Manager and execute daily operations
Input and maintain accurate data across various platforms (billing, customer data, inventory)
Maintain high occupancy rates
Create a sense of community among members
Generate monthly reports to summarize location analytics

Sales and Marketing Initiatives:

Devise and execute local marketing strategies to generate leads
Establish “look alike” audiences, cold call, email to attract new clientele
Follow up on a frequent basis with prospective members, document activity in CRM and marketing platform
Conduct sales tours to sell potential members onsite
Negotiate member deals and local discounts for members
Utilize craigslist, loopnet, MLS, 42 floors and other marketing platforms to list inventory on a weekly basis

Community Initiatives:

Manage community initiatives designed to develop member relationships
Plan monthly events, seasonal parties, or member events to bring community together
Centralize member communication

Requirements:
Experience in sales, hospitality, customer service, or business operations
Comfortable speaking, selling, and growing the community
Strong verbal and communication skills
Self starter, quick learner, and confident
Exceptional organizational and multi-tasking skills
Warm and approachable
Reliable
Professional demeanor
Prior leadership and hospitality experience is a plus