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Easy chat-based issue tracking

Software Engineer

$80k – $130k • 0.5% – 2.5%
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Every engineer has heard some form of the question "did you update the ticket?".

Hearing it doesn't feel great. At best, it means one more thing on your to-do list. At worst, it signals a breakdown in communication.

Instantish's goal is to create a world where no one ever has to ask this question.

We believe if your issues are out-of-date, that's not a people problem. It's a product problem. So it's solvable.

What are we doing to reach this goal?

  1. Building an issue tracker that lives in your chat (meaning it's 10 times easier to keep up-to-date).
  2. Working with teams to find a truly minimalist issue tracking process.

A few trends Instantish is planning for

  1. Work will continue to feel less like work. Teams will communicate faster and more casually (in chat, voice, and video formats), and will expect their tools to be there too.
  2. Planning/collaborating/communicating will be more widely recognized as a high-leverage part of the engineering process. See Tanya Reilly's talk on Glue Work.
  3. Early-stage startups will increasingly value tools that help them start shipping meaningful product in their first week.

The role

As the first engineering hire, this role has a lot of responsibility. Your job isn't just shipping code, but making the teams that use our product better and faster (as it relates to issue tracking).

Responsibilities include:

  • Writing clear, maintainable, scalable code across the web frontend, backend, infrastructure, and integration products.
  • Creating and championing engineering best practices.
  • Interviewing, participating in hiring decisions, and onboarding new engineers.
  • Dogfooding and giving feedback on the product. Diligent issue tracking is our not-so-secret advantage when it comes to shipping quickly and consistently.
  • Talking to customers openly about their issue tracking needs. Many of our early teams love to be a part of the process.
  • Shaping and maintaining a high-quality analytics strategy. Every new feature incorporates analytics, and if the numbers aren't adding up, we scrap it.

Applying

When applying, please include a short note (<5 lines) sharing the following:

  • Your past experience shipping quickly and scaling products.
  • Why you think issue tracking is important.

Thanks for your time,

Marissa

Meet your team

People you would work with in this role

Instantish at a glance

Easy chat-based issue tracking

Instantish focuses on Software. Their company has offices in San Francisco and Remote. They have a small team that's between 1-10 employees.

You can view their website at https://itsinstantish.com or find them on Twitter and LinkedIn.

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