“Without data, you're just another person with an opinion.”
Jobs at Instant Tech Labs Internet
Customer Support Executive
• Handling incoming and outgoing support request calls.
• Resolve customer complaints via phone and email.
Inside Sales Representative
Source new sales opportunities through outbound cold calls and emails and inbound lead follow-up Understand customer needs and requirements Close sales and achieve monthly/quarterly targets Research accounts, identify key players and generate interest Maintain and expand your database of pros...
Senior Executive- customer engagement/account management
• Assign task and manage the L1 support team
• Handle second level (L2) escalation
• Holds regular status meetings with the customer
• Ensure the services are delivered to customers according to SLA defined
• Responsible for maintaining the revenue and mining the account for more