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Helping customers get their groceries, even when they can't leave the house

Jobs at Instacart

Founded in 2012 in San Francisco, Instacart is a leader in North American online groceries and one of the fastest growing companies in e-commerce. Instacart's same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers from 20,000+ stores across 5500+ cities in the U.S. and Canada.
Showing 111 of 111 jobs
Designer

Senior Product Designer

Instacart is building the best way for people anywhere in the world to shop for groceries. Since Instacart started in 2012, we’ve launched same-day delivery in 200 US markets.

Designer

Product Design Manager

Posted 8 months ago

OVERVIEW At Instacart, the Shopper design team is driven by the mission of building the world’s best experience for gig economy workers, our Shoppers. They are at the heart of Instacart’s business and everyday we are excited to come work on some of the world’s biggest challenges like how do we he...

Designer

Product Designer

Posted 8 months ago
  • 5+ years of experience as a product designer/UX designer in a relevant industry
  • Fluency in the latest product design trend, tools and technology cross platform
Designer

Senior Brand Manager

Posted 1 month ago
  • Collaborate closely with the in-house Creative team and external branding agency on producing a refreshed brand strategy. Define what makes Instacart unique and differentiated. Including but not limited to diving into value proposition, purpose, promise, pillars, positioning and voice.
  • Play an important role in implementation of the upcoming brand refresh strategy. Champion and w...
Designer

Senior Product Designer, Design Systems

Posted 3 weeks ago
  • 6+ years of experience in digital product design and/or service design
  • 1+ years of working on product Design systems
Designer

Product Design Manager, Design Systems

Posted 3 weeks ago
  • 6+ years of experience in digital product design and/or service design with 1+ years of experience working on Design systems
  • 2+ years of people leadership experience, leading the work of UI/UX and product designers
Designer

Product Designer, Retailer Tooling

Posted 1 week ago
  • We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has:
  • 2+ years of experience as a product designer/UX designer in a relevant industry. Admin or tooli...
Designer

Senior Researcher, Market Research & Consumer Insights

Posted this week
  • In this role, you will design and conduct quantitative market and customer research projects using a variety of research techniques and methods.
  • You’ll be a strategic partner to product, brand, marketing and business development organizations, sharing insights that give them a better understanding of user needs and problems and guide impactful solutions.
Engineering

Senior Software Engineer

Engineering

Senior Android Engineer

Engineering

Senior iOS Engineer

Engineering

Senior Machine Learning Engineer

Engineering

Senior Data Engineer

Engineering

Senior Software Engineer, Security

Posted 8 months ago
  • Work closely with product managers, other teams, internal, external stakeholders and own a large part of the process from security problem understanding to building and shipping the solution
  • Ship high quality, scalable and robust solutions with a sense of urgency
Engineering

Senior Data Scientist

Posted 8 months ago
  • Own analytical frameworks that guide the product roadmap
  • Design rigorous experiments and interpret results to draw detailed and actionable conclusions
Engineering

Senior Software Engineer

Posted 8 months ago
  • You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
  • You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
Engineering

Senior Android Engineer

Posted 8 months ago
  • You will be part of a small team, with a large amount of ownership and responsibility for managing things directly
  • Collaboration with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution
Engineering

Manager, Engineering

Posted 8 months ago
  • You will manage a full-stack engineering team and manage the development of features and infrastructure.
  • You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software.
Engineering

Director, Engineering

Posted 8 months ago
  • You will own one or more business-critical systems, and working closely with cross-functional partners will participate in developing the engineering vision and roadmaps for your organization.
  • You will manage multiple multidisciplinary teams including other engineering managers and be responsible for your organization's productivity, system health, and impact.
Engineering

Staff Software Engineer, Catalog

Posted 5 months ago
  • Be part of a distributed team, with a large amount of ownership and responsibility for managing things directly.
  • Ship high-quality solutions with a sense of urgency and speed.
Engineering

Staff Software Engineer

Posted 5 months ago
  • You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
  • You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
Engineering

Software Engineer, Data

Posted 4 months ago
  • Be part of a small team, with a large amount of ownership and responsibility for managing things directly.
  • Ship high-quality solutions with a sense of urgency and speed.
Engineering

Senior Software Engineer

Posted 4 months ago
  • You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
  • You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
Engineering

Engineering Manager, Customers Platform

Posted 3 months ago
  • You will manage a team of full stack engineers (Rails, iOS, Android, front-end) focusing on infrastructure, architecture, and tooling.
  • You will work with many teams within the Customers organization to understand their needs, and to help move them onto new systems, tooling, and technologies.
Engineering

Engineering Manager, SRE

Posted 3 months ago
  • Build and lead a diverse team of world-class SREs
  • Define standard practices and build tooling around incidents, postmortems, changes, and capacity and work with other Engineering teams to help them adopt these practices to improve their services
Engineering

Senior Full-Stack Software Engineer

Posted 8 months ago
  • Be part of a distributed team, with a large amount of ownership and responsibility for managing things directly.
  • Ship high-quality solutions with a sense of urgency and speed.
Engineering

Senior Software Engineer, Storage (open to remote in US or Canada)

Posted 2 months ago
  • Assess application storage needs and build multi-facet storage solutions for different uses (for example: hot/cold data storage, source-of-truth data for analytics and volatile storage for in process use, denormalized data storage for different query patterns)
  • Build tools for visibility and control of storage platforms
Engineering

Software Engineer, Cloud Foundations

Posted 2 months ago
  • Participate in an on-call rotation to support critical Instacart services.
  • Support and extend our public cloud infrastructure and build tooling to help other teams around Engineering more easily consume and manage their public cloud resources.
Engineering

Software Engineer, SRE

Posted 2 months ago
  • Participate in an on-call rotation to support critical Instacart services
  • Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production
Engineering

Software Engineer, SRE

Posted 2 months ago
  • Participate in an on-call rotation to support critical Instacart services
  • Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production
Engineering

Engineering Manager, Cloud Foundations

Posted 2 months ago
  • Build and lead a diverse team of world-class Infrastructure Engineers..
  • Work with other teams around Engineering to understand their systems and their challenges and identify how your team can improve our cloud foundation systems to reduce friction for and provide more value to them.
Engineering

Software Engineer, Cloud Foundations

Posted 2 months ago
  • Participate in an on-call rotation to support critical Instacart services
  • Support and extend our public cloud infrastructure and build tooling to help other teams around Engineering more easily consume and manage their public cloud resources
Engineering

Economist

Posted 2 months ago
  • You will be dedicated to a small cross-discipline product team, with tremendous ownership and responsibility for managing things directly.
  • You will be an active member of an internal community, including economists, data scientists, operations research scientists and machine learning engineers sharing learnings, best practices and research across many domains.
Engineering

Engineering Manager, Ads Measurements

Posted 1 month ago
  • You will manage a team of engineers working primarily in Python and Go
  • Provide technical guidance and support to the team, including system/design/code review, and ultimately be responsible for the health of the systems your team builds
Engineering

Engineering Manager, Ads Formats

Posted 1 month ago
  • You will manage a team of full stack engineers (Rails, iOS, Android, web front-end, Go) focusing on ad formats and their integration with the Instacart consumer experience
  • You will partner with many teams across both the Ads and Customers organizations in order to ultimately create great ad solutions
Engineering

Director, Engineering

Posted 1 month ago
  • You will own one or more business-critical systems, and working closely with cross-functional partners will participate in developing the engineering vision and roadmaps for your organization.
  • You will manage multiple multidisciplinary teams including other engineering managers and be responsible for your organization's productivity, operational excellence and business impact.
Engineering

Sales Engineer

Posted 1 month ago
  • Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
  • Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience
Engineering

Machine Learning Infrastructure, Software Engineer (Principal/Staff/Senior)

Posted 1 month ago
  • You will design solutions for machine learning infrastructure that will support the current and future needs of our business.
  • You will apply your system software engineering skills and machine learning knowledge to build scalable and easy-to-use machine learning workflows to improve the scalability and efficiency in launching machine learning solutions.
Engineering

Machine Learning Engineer, (Principal/Staff/Senior)

Posted 1 month ago
  • As Instacart grows and takes on more challenging ambitions, we look to staff engineers to raise the level of execution overall and be technical leaders with both depth of knowledge and broad influence. In addition, they are strong communicators, excellent mentors and effective cross-functional operators.
Engineering

Machine Learning Engineer, Applied Scientist - Knowledge Graph

Posted 1 month ago
  • You will work closely with related teams, including Search, Ads, Catalog, Fraud Detection & Prevention, etc. You will have tremendous ownership and responsibility for managing things directly.
  • You will be an active member of an internal community, including data engineers, data analysts, machine learning engineers, taxonomists, and economists sharing learnings, best practices and research across many domains.
Engineering

Machine Learning - Ph.D. Internship

Posted 1 month ago
  • Based on your passion and background, you may choose to work in a few different areas:
  • Query understanding - Using cutting-edge NLP technologies to understand the intent of user queries.
Engineering

Manager, Machine Learning

Posted 1 month ago
  • You will drive organization-wide initiatives using machine learning and data driven approaches to improve customer satisfaction and Instacart’s business.
  • You will innovate in areas including but not limited to search, ads, fraud detection and prevention, logistics, knowledge base, computer vision, conversation, etc.
Engineering

Manager, Machine Learning Infrastructure & Engineering

Posted 1 month ago
  • There is tremendous opportunity in front of us, and joining now gives you a chance to grow your career and interests as we succeed.
  • You will advise the leadership about the proper machine learning infrastructure that supports the current and future needs of our business.
Engineering

Senior Android Engineer

Posted 1 month ago
  • Contribute to the development of of the Instacart Customers App for Android:

shipping new A/B tests and monitoring their results
developing new features to customize the Instacart experience for our major retail partners
streamlining the deployment pipeline, so our retail partners can see new updates faster
adding additional partners, to help scale the business

Engineering

Senior Software Engineer, Storage (open to remote in US or Canada)

Posted 1 month ago
  • Assess application storage needs and build multi-facet storage solutions for different uses (for example: hot/cold data storage, source-of-truth data for analytics and volatile storage for in process use, denormalized data storage for different query patterns)
  • Build tools for visibility and control of storage platforms
Engineering

Senior Software Engineer, Storage (open to remote in US or Canada)

Posted 1 month ago
  • Assess application storage needs and build multi-facet storage solutions for different uses (for example: hot/cold data storage, source-of-truth data for analytics and volatile storage for in process use, denormalized data storage for different query patterns)
  • Build tools for visibility and control of storage platforms
Engineering

Senior Software Engineer, Storage (open to remote in US or Canada)

Posted 1 month ago
  • Assess application storage needs and build multi-facet storage solutions for different uses (for example: hot/cold data storage, source-of-truth data for analytics and volatile storage for in process use, denormalized data storage for different query patterns)
  • Build tools for visibility and control of storage platforms
Engineering

Senior Engineering Manager

Posted 1 month ago
  • Build and lead a full-stack engineering team and manage the development of features.
  • You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software.
Engineering

Manager, Data Science - Catalog

Posted 3 weeks ago
  • Build and lead a high-performing team of data scientists
  • You will be responsible for the health of your teams' data - its completeness and its quality
Engineering

Staff Data Scientist

Posted 2 weeks ago
  • Own analytical frameworks that guide the product roadmap
  • Design rigorous experiments and interpret results to draw detailed and actionable conclusions
Management

Manager, Account Management

Posted 1 month ago
  • Manage a team of brand specialists and brand coordinators responsible for executing advertising campaigns with CPG partners
  • Consult to select CPG partners on strategic growth initiatives leveraging Instacart’s advertising capabilities
Management

Manager, Account Management

Posted 1 month ago
  • Manage a team of brand specialists and brand coordinators responsible for executing advertising campaigns with CPG partners
  • Consult to select CPG partners on strategic growth initiatives leveraging Instacart’s advertising capabilities
Marketing

Care Social Media Specialist

Posted 4 months ago
  • Monitor and respond to customers, shoppers, and other stakeholders across social media channels
  • Solve customer issues using critical thinking, effective communication, and social customer service best practices
Marketing

Manager, Media Analytics, Ads

Posted 1 month ago
  • Build a team of analyst and data scientist to support the needs of the organization
  • Perform player/coach role with expertise in quantitative analysis and coaching/guiding junior team members
Marketing

Insights Manager

Posted 1 month ago
  • Help them drive category and brand conversion
  • Help them build a profile of the ecomm consumer for their brands
Marketing

Strategy & BizOps Manager - Consumer Growth

Posted 2 weeks ago
  • Lead critical cross-functional initiatives to identify and quantify strategic growth opportunities and operational improvements, design sustainable solutions, and persuade and align varying audiences during change management initiatives of your own, turning your strategic recommendations into reality
Marketing

Content Strategy Manager

Posted this week
  • 6+ years of experience working as part of a product writing, UX writing, or content strategy team
  • 2+ year of experience managing UX writers, content designers, or content strategists
Operations

Trust & Safety Specialist, Platform (Contract)

Posted 6 months ago

OVERVIEW

Instacart's Trust & Safety team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role you will be responsible for executing on processes critical to ensuring the Instacart pl...

Operations

People Analytics and Research Lead

Posted 8 months ago
  • Own our annual and mid-year review process, collaborating with key People stakeholders
  • Evolve and develop our People Analytics function to effectively design, implement, administer and manage our People Analytics strategy, delivery and initiatives
Operations

Application Support Analyst

Posted 3 months ago
  • Manage incoming external and internal stakeholder requests via JIRA Service Desk
  • Solve complex challenges - use your research and superior communication skills to provide clear and accurate resolution paths on incoming tickets in accordance with SLA’s
Operations

Director of Diversity & Inclusion

Posted 2 months ago
  • Establish the charter of the D&I function, and assist in the creation of a long-term vision for the company
  • Work cross-functionally with senior leaders to understand, identify and scope company-wide hiring and diversity goals
Operations

Senior Technical Recruiter

Posted 2 months ago
  • Full ownership of your recruiting pipelines end-to-end for senior-level engineering talent
  • Building, owning, and iterating on the interview processes for your searches in conjunction with engineering leadership
Operations

Strategy & BizOps Sr. Associate - Ads

Posted 6 months ago
  • Conduct quantitative research and analysis requiring complex data retrieval that results in compelling recommendations for our senior leadership team
  • Develop a rigorous and detailed understanding of the P&L across multiple dimensions to understand critical margin drivers and develop insights
Operations

Accounts Payable Manager

Posted 1 month ago
  • Manages day to day operations of AP & support Purchasing/Procurement requests
  • Responsible for timely and complete processing of all AP transactions and ensure accurate coding to General Ledger
Operations

Yield Management & Sales Operations Manager, Ads

Posted 1 month ago
  • Partner with sales leadership to define & quantify quarterly team objectives & performance
  • Manage end-to-end sales planning -- from market sizing, account segmentation, forecasting, and prospect tracking through to revenue realization
Operations

Yield Management & Sales Operations Manager, Ads

Posted 1 month ago
  • Partner with sales leadership to define & quantify quarterly team objectives & performance
  • Manage end-to-end sales planning -- from market sizing, account segmentation, forecasting, and prospect tracking through to revenue realization
Operations

Yield Management & Sales Operations Manager, Ads

Posted 1 month ago
  • Partner with sales leadership to define & quantify quarterly team objectives & performance
  • Manage end-to-end sales planning -- from market sizing, account segmentation, forecasting, and prospect tracking through to revenue realization
Operations

HR Business Partner

Posted 1 month ago
  • Strategic thought partner for G&A, Communications, IT and Workplace leadership; key advisor to support organizational development, succession planning, and performance management
  • Advocate and resource for employees providing HR expertise in areas such as learning and development, career growth, total rewards, and employee relations
Operations

HR Generalist

Posted 1 month ago
  • Advise and provide coaching to first-time managers on employee relations, systems implementation, compensation, performance management, HR policies and other related topics
  • Partner with your region or functions HR Business Partner on larger projects and org changes
Operations

Customer Engagement Program Manager

Posted 1 month ago
  • Manage global initiatives to scale and support programs related to customer engagement and customer retention
  • Deeply understand the architecture and integration points of Instacart’s community support processes, products and policies
Operations

Billing Operations Associate

Posted 4 weeks ago
  • Generate and process B2B customer invoices.
  • Review new and existing contracts and determine invoicing needs specific to each B2B customer.
Operations

Fulfillment Operations Strategy Lead

Posted 2 weeks ago
  • Analyze fluctuations and outliers in key metrics (Ex: supply/demand forecasts, efficiency, utilization, availability) and work cross-functionally to make system adjustments
  • Create weekly market analyses and presentations shared across product, engineering, and data science teams to identify and reduce operational inefficiencies
Operations

Legal Operations Lead

Posted 1 week ago
  • Lead the day-to-day operations of the legal team, including triaging mail and subpoena, law enforcement, consumer complaint, and legal request compliance
  • Oversee legal billing and spend processes and managing onboarding of legal vendors and matters
Operations

Director, Community Operations

Posted this week
  • You will own critical company-wide strategy on operationalizing requirements including advocating for our business needs while championing Instacart’s values
  • You will project-manage implementation of operations strategy as well as help build roadmaps and execution of cross-functional teams including other operations teams and be responsible for meeting established KPIs.
Product

Senior Product Manager, Retail

Posted 2 weeks ago
  • You'll drive product definition, strategy, and long term vision for our rewards and loyalty programs
  • You will work on products for the instacart marketplace, whitelabel web solutions, native apps for retailers on iOS and Android, and API integrations
Product

Product Manager

Posted 1 week ago
  • Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more
  • Drive product definition, strategy, and long term vision for initiatives across audiences of our marketplace, enabling brand to reach consumers through innovative experience
Product

Product Manager, Ads

Posted 1 week ago
  • Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more.
  • Drive product definition, strategy, and long term vision for initiatives across audiences of our marketplace, enabling brand to reach consumers through innovative experiences
Sales

Strategic Partner Manager

Posted 2 months ago
  • Own senior-level executive relationships at retail partners; build relationships in partners’ organizations
  • Achieve key performance indicators and business goals for your retailer(s)
Sales

Strategic Partner Manager

Posted 2 months ago
  • Manage relationship with strategic Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
Sales

Strategic Partner Manager

Posted 2 months ago
  • Manage relationship with strategic Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
Sales

Strategic Partner Manager - Retail Partnerships

Posted 2 months ago
  • Manage relationship with strategic Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
Sales

Account Manager

Posted 1 month ago
  • Be part of a team driving relationships with CPG partners with all levels of the organization: actively engaging, educating, and collaborating with insights to meet their campaign goals
  • Create, execute, and independently manage programs across Instacart’s suite of e-commerce marketing products
Sales

Director, Product Partnerships

Posted 1 month ago
  • Develop business development strategies for product partnerships and strategic alliances
  • Design, evaluate and pursue new first-of-a-kind partnerships with various industry players
Sales

Strategic Partner Manager

Posted 2 months ago
  • Manage relationship with strategic Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
Sales

Sales Executive

Posted 1 month ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive

Posted 1 month ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive

Posted 1 month ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive

Posted 1 month ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive (CPG)

Posted 4 weeks ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive (CPG)

Posted 4 weeks ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Executive (CPG)

Posted 1 week ago
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Enablement Manager, Brand Partnerships

Posted 1 week ago
  • Writing internal facing content to support our reps and enhance their learning, such as handbooks, playbooks, wikis, process overviews, ROE (rules of engagement) type docs or project requirement documents, etc
  • Leading and facilitating group training sessions
Sales

Sales Director, CPG

Posted this week
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Sales

Sales Director, CPG

Posted this week
  • Deliver on individual/team sales and net margin targets
  • Develop and maintain relationships with advertisers
Other

Senior Technical Program Manager

Posted 8 months ago
  • Manage all aspects throughout a software development program -- including timeline, scope, technical requirements, and resource allocation -- and ensure on-time, high-quality delivery of a final product.
  • Work with engineering leadership to navigate through advancements in our platform and products....
Other

Legal Process Coordinator

Posted 1 month ago
  • Scan, file and route time-sensitive legal mail to the appropriate parties
  • Triage incoming inquiries from internal and external parties to the relevant stakeholders within the legal department or within the company
Other

Sr. Business Intelligence Analyst, Pickup

Posted 1 month ago
  • Own daily and weekly analysis on operational performance and projects to continuously improve Instacart’s pickup service.
  • Develop insights that can be leveraged for gains in growth, quality, and productivity.
Other

Sr. Business Intelligence Analyst, Pickup

Posted 1 month ago
  • Own daily and weekly analysis on operational performance and projects to continuously improve Instacart’s pickup service.
  • Develop insights that can be leveraged for gains in growth, quality, and productivity.
Other

Sr. Business Intelligence Analyst, Pickup

Posted 1 month ago
  • Own daily and weekly analysis on operational performance and projects to continuously improve Instacart’s pickup service.
  • Develop insights that can be leveraged for gains in growth, quality, and productivity.
Other

Care Workforce Systems & Process Sr Analyst

Posted 3 weeks ago
  • Act as a subject matter expert for WFM tool (Verint), ensure the tool is properly implemented across the organization and that it is used effectively and efficiently across the enterprise
  • Manage the onboarding and offboarding process of personnel into various systems
Other

Litigation Counsel

Posted 2 weeks ago
  • Active and strategic management of a wide range of affirmative and defensive litigation matters, regulatory inquiries, and pre-litigation disputes in numerous jurisdictions
  • Manage all aspects of the relationship with outside counsel, including staffing, strategy, budgets, work product, and discovery
Other

Employment Counsel

Posted 2 weeks ago
  • Partnering closely with Human Resources and business partners to evaluate legal risks and provide subject matter knowledge on a broad range of employment issues, including wage and hour, recruiting and hiring, training, employee management, and HR best practices
  • Drafting and revising a variety of employment-related agreements and other written content such...
Other

Senior Researcher

Posted 2 weeks ago
  • Be a strategic partner to product development teams by sharing insights that identify problems and unsolved user needs
  • Conduct research to explore the behaviors and motivations of users through a variety of research techniques and mixed methods
Other

Training Facilitator, Bilingual

Posted 1 week ago
  • Deliver effective training sessions, including; new hire onboarding, follow up, reinforcement, reoccurring, and leadership training leveraging bilingual and bicultural communication strategies
  • Host train-the-trainer sessions for internal subject matter experts.
Other

Director of Federal Affairs

Posted 1 week ago
  • Build relationships with key policymakers and other influential federal government-oriented stakeholders
  • Educate policymakers on the value of Instacart’s business to their constituents and the ecommerce landscape
Other

Regulatory Program Manager

Posted 1 week ago
  • Working cross-functionally with various stakeholders, develop the regulatory compliance program to ensure company-wide compliance
  • Work directly with various business teams to implement procedures which comply with federal, state, and local regulatory standards;
Other

Care Workforce Systems & Process Sr Analyst

Posted 1 week ago
  • Act as a subject matter expert for WFM tool (Verint), ensure the tool is properly implemented across the organization and that it is used effectively and efficiently across the enterprise
  • Manage the onboarding and offboarding process of personnel into various systems
Other

Customer Engagement Analyst

Posted this week
  • Own daily and weekly analysis on workflows, projects, and experiments to inform important strategic decisions improving the support experience and reducing customer effort
  • Create, maintain, and continue to optimize weekly, monthly, and quarterly reporting
Other

Tools Administrator

Posted this week
  • Work through a triage queue to troubleshoot and resolve issues for Care team members and Leadership.
  • Act as a system administrator for various 3rd party systems such as Zendesk, UJET, and other support related tools
Other

Senior Sales Compensation Analyst

Posted this week
  • Work closely with sales leadership, sales strategy, finance, HR and Legal teams to build consensus and develop, implement and administer new and existing sales compensation plans.
  • Ensure compensation plans are aligned to various business goals and strategies.

Latest Stories and News

Instacart raises another $100 million

  • Axios
  • 2 months ago
  • Grocery delivery company Instacart has raised $100 million in new funding, on top of the $225 million it announced last month. This brings its valuation to $13.8 billion.
  • T. Rowe Price provided the new funding. The earlier infusion was co-led by DST Global and General Catalyst, with D1 Capital also participating.
  • This funding comes at what could be an inflection point for Instacart, as customers it acquired during coronavirus lockdowns decide whether they want to continue with the service or resume in-person grocery shopping.
 Instacart raises another $100 million