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We're building an OS that will fundamentally change how people and businesses build and consume apps

Manager, Forward Deployed Engineering

$120k – $170k AngelList Est.
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At Instabase, we’re passionate about building software to advance the state of the art in computing. We’ve built a fearlessly experimental, customer-obsessed team who are making discoveries to fundamentally change how people build and consume business applications.

Today, we’re partnering with the world’s leading companies to transform how they use data and technology. If these challenges excite you, we’d love to hear from you!

Our Forward Deployed Engineering Team are expert Instabase engineers that deliver technical results for customers. FDEs develop and implement custom applications using instabase, provide training/enablement for developers at customers, and provide solution architecture guidance on integration. The team executes contractual SOW services for customers in order to get customers to value faster. May involve very frequent travel to customer site to work on production deliverables, sometimes for weeks at a time. The FDE Lead develops strategy for the team, recruits FDE team members, ensures that customer value is delivered on engagements, and drives day to day operations for the team. This is a high-level leadership role with a broad scope of influence and significant ownership and impact.

What You'll Do:

  • Recruit, develop, and manage team that delivers technical solution results for Instabase customers
  • Manage the design and development of engineering solutions - Scope of Work, project management, and delivery
  • Develop programs and processes to ensure customer solution quality, completeness, and integrity
  • Propose and deliver new professional services to customer to enable faster time-to-value.
  • Determine success KPIs to measure customer value, satisfaction
  • Own team strategy and planning - operations, headcount, customer value, P&L

Instabase is an equal opportunity employer and values diversity in all forms. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability, or any other unlawful factor. Instabase complies with local laws, including the San Francisco Fair Chance Ordinance.

Location
San Francisco
Job type
Full-time
Visa sponsorship
Not Available
Hiring contact

Joel Fluette

Avatar for Joel Fluette

Instabase at a glance

We're building an OS that will fundamentally change how people and businesses build and consume apps

Instabase focuses on Information Technology, Cloud Computing, Machine Learning, Business Information Systems, and Artificial Intelligence. Their company has offices in New York City, San Francisco, New York, Boston, and Bengaluru. They have a mid-size team that's between 51-200 employees. To date, Instabase has raised $131.97M of funding; their latest round was closed on October 2019 at a valuation of $1.005B.

You can view their website at https://about.instabase.com/ or find them on Twitter, Facebook, and LinkedIn.

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