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The first cloud application to run the 100% of a business

Customer Success Specialist

€20k – €35k
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Are you a detail-oriented, self-motivated person who enjoy helping others? You have experience as an Accountant? Moreover, you are usually the go to person and people describe you as friendly and resourceful? Join a fast-growing company with a team of good and talented people who have come together in Barcelona to reinvent the concept of ERP.

As a Customer Success Specialist for the Spanish speaking markets you will be in charge of the user onboarding, retention and support. You will be in charge to help users with the onboard, and give them support while they learn on how to use the product and solve any accounting related questions that they might have. You will also help on building Holded Academy, a key tool for the department to automate as much as possible the user support.

With joining us, you will work in one of the most important areas in the company. As a self service product the CS strategy has a huge impact on how the users onboard the product and bringing more value to our users.

Holded at a glance

The first cloud application to run the 100% of a business

Holded focuses on Small Companies. Their company has offices in London and Barcelona. They have a small team that's between 11-50 employees.

You can view their website at http://www.holded.com or find them on Facebook.

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