Avatar for Helpshift

Digital Customer service platform

Digital Customer service platform

Helpshift is an in-app customer engagement platform that enables mobile apps to improve customer experience, drive higher ratings, and increase retention. Helpshift's SDK allows app developers to have a direct in-app conversation with their customers. This mobile-first, proactive feature prevents users from leaving your app to contact you--or worse--writing a negative review in the app store. With Helpshift built into your app, communicating with your customers is now as easy as sending a text message. Helpshift's real-time dashboard and automation tools allow your team to organize and manage large volumes of customer conversations efficiently.
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In-app CRM for Mobile apps
Total raised

$53M

Funded over

5 rounds

Latest round

Series C (May 2019)

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