Avatar for Heap

Heap powers business decisions with truth.

Heap powers business decisions with truth.

Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?

These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.

We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
Founder @Heap
Founder @Heap • Worked at @Facebook, @Google • Studied at @Stanford University
Total raised

$95M

Funded over

4 rounds

Latest round

Series C (Jul 2019)

Software Engineer

Apply now

Account Executive

Apply now

Designer

Apply now

Product Marketer

Apply now

Business Development Representative

Apply now

Manager of Business Development

Apply now