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The New Standard In Product Analytics. Fuel product growth and team agility

The New Standard In Product Analytics. Fuel product growth and team agility

Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service? These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego. We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
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Product Marketer

VP of Product Marketing

Principal Data Scientist

Strategic Customer Success Manager

Senior Customer Success Manager

VP of Product

Customer Success Operations Manager

Customer Success Enablement Manager

Founder @Heap
Founder @Heap • Worked at @Facebook, @Google • Studied at @Stanford University
Total raised

$95.1M

Funded over

5 rounds

Latest round

Series C (Jul 2019)

Medical, dental, and vision insurance

401(k) matching

Unlimited vacation

Free lunch & dinner everyday!

Student loan contribution

+4 more