Avatar for Happ Fresh

1 Hour Grocery Delivery

Application Support Engineer

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What you'll be doing

  • Responsible for receiving incidents and requests from customer service team / internal user with related to end-users
  • Responding to customer service team / internal user with a solution or escalating it to the other tech teams
  • Response and record production incidents
  • Early investigation or analysis of production error
  • Scheduled on-call for 24 hours rotation
  • Actively working and communicating with tech and other teams in HQ

What we are looking for

  • BA/BS in any fields
  • 2 years of Experiences with related position
  • Experiences to make a good report using docs or excel
  • Medium level in Linux scripting
  • Beginner level in any programming language
  • Good communication skill, both oral and writing in English and Thai
  • Deep understanding in IT / tech reporting process

See what it's like to work here: http://happyfresh.com/careers

Happ Fresh at a glance

1 Hour Grocery Delivery

Happ Fresh focuses on Mobile, E-Commerce, Food and Beverages, E-Commerce Platforms, and Same Day Delivery. Their company has offices in Federal Territory of Kuala Lumpur, Mumbai, and Special Capital Region of Jakarta. They have a large team that's between 201-500 employees.

You can view their website at http://happyfresh.com or find them on Twitter, Facebook, and LinkedIn.

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