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Social Media Specialist

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We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our online marketing efforts.


What You’ll Be Doing
-Develop monthly social media content planning that is consistent with HappyFresh’ brand identity.
-Create consistent, meaningful content on all social media platforms (Facebook, Instagram, Twitter and LINE), including writing and editing posts, improving engagement, and promoting social media campaigns.
-Suggest recommendations to adjust the social media marketing strategy for optimal results.
-Manage on-stage community management using Socialbakers & Zendesk, and proactively communicating with social media followers, including responding to queries in a timely manner.
-Work on analytical tools (such as Socialbakers, Facebook Insights, Instagram Insights, Twitter Insights, Youtube analytics, etc.) to monitor and evaluate social media presence and performance.
-Prepare monthly & quarterly reports on social media KPI & performance.
-Collaborate with other departments (designers, customer relations, operations, etc) to create appealing & informative content, manage reputation, identify key players, and coordinate actions.
-Stay up to date on best practices and emerging trends in social media.
 
Who Are We Looking For
 
-Bachelor’s degree in journalism, communications, marketing, or a related field.
-Minimum 2 years of experience as a Social Media Specialist or similar role.
-Good knowledge of Facebook, Twitter, Instagram, LINE and other social media best practices.
-Understanding of social media metrics; able to analyze and interpret the results and take action to increase the effectiveness of social media campaigns.
-Good interpersonal skills with excellent written and verbal communication skills both in Thai and English.
-Excellent time-management skills, with the ability to prioritize tasks.
-Ability to work in a fast-paced, high-pressure environment.








See what it's like to work here: happyfresh.com/careers