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Solving the #1 problem of e-commerce—returns—for retailers, shoppers, and the planet

Solving the #1 problem of e-commerce—returns—for retailers, shoppers, and the planet

Happy Returns is transforming e-commerce by solving the #1 pain point of online shopping: returns. We do this by providing the method of returns that customers overwhelmingly prefer – in person returns – through a network of physical Return Bars staffed by friendly, highly-trained Returnistas located in premier shopping centers, corporate and college campuses and other convenient spots.

With Happy Returns, shoppers get a return method that is easy, friendly, free, involves no packing or shipping, and provides an immediate refund. Retailers using Happy Returns save money through aggregation and enjoy increased conversions and customer loyalty and satisfaction. Join the Happy Returns team as we make returns beautiful and usher in the next generation of happy shopping.
Cofounder COO @happyreturnsco. Previously, head of mobile, HauteLook / NordstromRack.com; Google, Stanford, UCLA Anderson. Los Angeles, Santa Monica.
Total raised

$11M

Funded over

1 round

Latest round

Series B (Apr 2019)