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The Easiest Way To Get More Sales Meetings With Your Ideal Customers

Growth Manager (Account Manager / Customer Success Manager)

$45k – $85k • 0.1% – 0.5%
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Growth Manager Responsibilities:

Strong relationships are everything to GrowthGenius.

It's incredibly important to us and as such, filling this position with someone who lives & breathes customer + team success and empathy is critical. As our customer base increases rapidly, we need another genius to keep up with our growth.

We’re looking for a Growth Manager to work with our Sales & Customer Support teams to manage existing customer relationships, grow a pipeline of new opportunities with current customers, and maximize each client's potential for success. You need to be smart, analytical, and have a passion for understanding people and helping them succeed in any way possible. This is a career-track position with ample room for growth.

Generally, you will be responsible for successfully bringing clients onto the platform, making sure clients are increasingly successful while on the platform, and creating strategies to ensure client renewals and expansion.

Responsibilities:
- Identify and uncover key insights into client's business (unique value props, customer use cases, buying triggers, etc)
- Assist in preparing unique outbound sales strategy and tactics for each client
- Manage client onboarding onto the platform
- Organize projects across multiple stakeholders while consistently meeting key deadlines
- Manage client campaigns to ensure continuous improvement using data-driven analysis and decisions to ensure high client satisfaction, renewals, and expansion
- Manage client success through ongoing communication and presentations with clients and internal teams to keep all stakeholders informed
- Assist in improving organization-wide processes and strategies to help build a scalable and repeatable business unit

Requirements:
- You have an official University or College degree
- You have an unofficial Bachelor degree in hustling and Masters degree in problem-solving
- You have a minimum of 3 years of experience in platform (SaaS preferred) sales (if you don’t, let us know of something equally compelling)
- You love tech startups
- You love learning and experimenting
- You are diligent and pro-active about building processes
- You aren't afraid to test (have you read Lean Startup?)

Desired Skills and Experience:
- Motivation, drive and a self-starting attitude
- Ability to work in a fast paced, team environment
- Ability to understand customer needs and meet that need with a successful product sale
- Good time management with strong organizational skills
- You’re diligent about building processes
- You aren't afraid to experiment
- You’re proficient in Gsuite (Google sheets, google docs, google presentation)
- You don't have a 9 to 5 mentality

Compensation and Environment:
- Solid Base Salary + Commission, Employee Stock Purchase Plan, Gym -Membership Reimbursement & more
- Bright home office downtown Toronto
- Young and ambitious team to work with
- Relaxed, but hard working
- Founding team have built and sold multiple companies

Meet your team

People you would work with in this role

Brandon Pizzacalla

Avatar for Brandon Pizzacalla
Co-Founder @GrowthGenius. Prev: M&A and Corporate Strategy @Bell Canada , head of Ops @Strum , Graduated @Richard Ivey School of Business.

GrowthGenius at a glance

The Easiest Way To Get More Sales Meetings With Your Ideal Customers

GrowthGenius focuses on SaaS, Enterprise Software, B2B, and Lead Generation. Their company has offices in Vancouver and Toronto. They have a small team that's between 11-50 employees.

You can view their website at http://growthgenius.com or find them on Twitter, Facebook, and LinkedIn.

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