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Everything you need to create the home you love

Picking Manager-Swing Shift

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The Picking Manager responsibilities are to plan, organize and lead all picking activities in a high volume e-commerce fulfillment environment. The Picking Manager is responsible for ensuring his/her team meets and maintains productivity, accuracy, and safety standards for all order processing, picking and problem resolution personnel.

Our Swing shift starts at 6:00pm and lasts until 2:30am. Managers on this shift are expected to arrive no later than 30 minutes before shift start to receive hand-off and prep for the shift.

Your Responsibilities
* Train, monitor, motivate and coach picking team, order processors and problem resolution team, to include both a full-time and temporary workforce
* Create a staffing plan to ensure processing goals are met during peak seasons and that labor efficiency goals are met
* Manage order processing and picking for a busy shipping department to include overseeing all picking processes and picking areas, ensuring quality standards are met and that orders are shipped within the appropriate timelines
* Troubleshoot picking errors and implement retraining processes as needed to ensure efficient and accurate picking to support the outbound team
* Ensure that staff is well trained in best practices for picking and using outbound equipment
* Ensure proper procedures are maintained for controlling hand held scanners to include the sign-out process and maintenance checks
* Monitor daily productivity performance for picking crew, ensuring best practice procedures are being observed to ensure a safe work environment
* Work to consistently improve processes and practices to ensure “best practice” in procedures, equipment utilization, efficiency, cost reduction and employee satisfaction
* Ensure all warehouse equipment is properly maintained, that additional equipment is procured in a timely manner and that shipping area is compliant with asset protection protocols
* Ensure reasonable housekeeping measures are maintained in order to ensure a well- organized and safe workplace
* Create employee development plans to establish a growth path for high achieving inbound associates
* Maintain excellent communication within the packing/shipping group through effective pre-shift meetings and one-on-one communications
* Partner with Operations Manager, Packing Manager, Inbound Manager and Inventory Manager to ensure overall operations are running smoothly
* All other job duties as assigned

Your Qualifications
* 7 or more years experience as a Warehouse or Picking Manager in an e-commerce fulfillment environment
* High school diploma or GED with college coursework, continuing technical education or comparable business experience preferred
* Experience with WMS systems and the ability to learn proprietary software, proficiency using Microsoft Excel and Word
* Ability to develop procedures, training documents and safety/compliance manuals
* Certifications in LEAN, Six Sigma, ISO 9001, etc. preferred
* Experience using and maintaining warehouse equipment – to include forklifts, reach trucks, powered conveyors, pallet jacks and scanning devices
* Demonstrated ability to conduct yourself in a professional manner at all times and to communicate effectively, resolve workplace conflicts before they escalate, maintain appropriate confidentiality and to promote a positive and productive work environment
* Strong leadership skills in fostering a culture of integrity, inclusiveness, teamwork and leading by example, providing clear and constructive feedback and coaching
* Strong sense of urgency, ability to prioritize and manage multiple projects, commitment to achieving results
* Excellent verbal and written communication skills, proficiency to read, write, speak and understand English
* Strong organizational skills and attention to detail with a proactive and self-motivated approach
* A track record of driving process improvements, questioning the status quo, recommending best practices and effective problem solving
* Flexibility in work schedules to accommodate the needs of the business including nights, weekends and holidays
* Ability to independently lift up to 60 lbs

Let’s do this

We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Talent@grove.co.

Healthcare benefit

Comprehensive medical, vision and dental

Retirement benefit


Miscellaneous benefit

Fsa, limited fsa and hsa

Miscellaneous benefit

Life insurance and disability

Miscellaneous benefit

Free vip membership and 25% employee discount

Grove Collaborative at a glance

Everything you need to create the home you love

Grove Collaborative focuses on Internet, E-Commerce, Consumer Goods, Retail, and Green Consumer Goods. Their company has offices in San Francisco, Durham, Portland, Reno, and Elizabethtown. They have a mid-size team that's between 51-200 employees. To date, Grove Collaborative has raised $44.7M of funding; their latest round was closed on January 2018.

You can view their website at http://www.grove.co/ or find them on Twitter, Facebook, and LinkedIn.