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Everything you need to create the home you love

Packing/Shipping Manager-Day Shift

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Grove Collaborative is growing! To support our growth and continue delighting our customers, we are looking for a Packing/Shipping Manager to own all shipping activities at our fulfillment center in St. Peters, MO. The right candidate will have experience planning, organizing, and leading all packing and shipping activities in a high volume e-commerce fulfillment environment. You will be responsible for ensuring your team meets and maintains productivity, accuracy, and safety standards for all packing, shipping, and truck loading processes.

Your Responsibilities
* Train, monitor, motivate and coach all packing/shipping staff, to include both a full-time and temporary workforce
* Create a staffing plan to ensure processing goals are met during peak seasons and that labor efficiency goals are met
* Manage a busy shipping department to include the planning and ordering packaging materials and supplies, overseeing all packing and shipping processes, ensuring quality standards are met and that orders are shipped within the appropriate timelines
* Ensure that staff is well trained in best practices for packing and using outbound equipment
* Coordinate with UPS, USPS and other outbound carriers to ensure that Grove packages enter carrier systems in a timely manner
* Monitor daily productivity performance for outbound associates, ensuring best practice procedures are being observed to ensure a safe work environment
* Work to consistently improve processes and practices to ensure “best practice” in procedures, equipment utilization, efficiency, cost reduction and employee satisfaction
* Ensure all warehouse equipment is properly maintained, that additional equipment is procured in a timely manner and that shipping area is compliant with asset protection protocols
* Ensure reasonable housekeeping measures are maintained in order to ensure a well- organized and safe workplace
* Create employee development plans to establish a growth path for high achieving outbound associates
* Maintain excellent communication within the packing/shipping group through effective pre-shift meetings and one-on-one communications
* Partner with Operations Manager, Picking Manager, Inbound Manager and Inventory Manager to ensure overall operations are running smoothly
* All other duties as assigned

About You
* 7 or more years experience as a Warehouse or Shipping Manager in an e-commerce fulfillment environment
* High school diploma or GED with college coursework, continuing technical education or comparable business experience preferred
* Experience with WMS systems and the ability to learn proprietary software, proficiency using Microsoft Excel and Word
* Ability to develop procedures, training documents and safety/compliance manualsCertifications in LEAN, Six Sigma, ISO 9001, etc. preferred
* Experience using and maintaining warehouse equipment – to include forklifts, reach trucks, powered conveyors, pallet jacks and scanning devices
* Demonstrated ability to conduct yourself in a professional manner at all times and to communicate effectively, resolve workplace conflicts before they escalate, maintain appropriate confidentiality and to promote a positive and productive work environment
* Strong leadership skills in fostering a culture of integrity, inclusiveness, teamwork and leading by example, providing clear and constructive feedback and coaching
* Strong sense of urgency, ability to prioritize and manage multiple projects, commitment to achieving results
* Excellent verbal and written communication skills, proficiency to read, write, speak and understand English
* Strong organizational skills and attention to detail with a proactive and self-motivated approach
* A track record of driving process improvements, questioning the status quo, recommending best practices and effective problem solving
* Flexibility in work schedules to accommodate the needs of the business including nights, weekends and holidays
* Ability to independently lift up to 60 lbs

Let’s do this

We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@grove.co.

Healthcare benefit

Comprehensive medical, vision and dental

Retirement benefit


Miscellaneous benefit

Fsa, limited fsa and hsa

Miscellaneous benefit

Life insurance and disability

Miscellaneous benefit

Free vip membership and 25% employee discount

Grove Collaborative at a glance

Everything you need to create the home you love

Grove Collaborative focuses on Internet, E-Commerce, Consumer Goods, Retail, and Green Consumer Goods. Their company has offices in San Francisco, Durham, Portland, Reno, and Elizabethtown. They have a mid-size team that's between 51-200 employees. To date, Grove Collaborative has raised $44.7M of funding; their latest round was closed on January 2018.

You can view their website at http://www.grove.co/ or find them on Twitter, Facebook, and LinkedIn.