Mac Support Specialist

The Mac Support Specialist primary responsibilities will be to triage all support requests, resolve issues as possible, and escalate issues as needed. You'll get the chance to flex your technical muscles daily by providing awesome customer support to our clients. You use your can-do leadership and multitasking skills to drive projects to completion. Your love of helping others and whistle-while-you-work attitude brings smiles to others. You will be responsible for delivering and completing assigned projects, providing employee support whether it be for Mac, imaging, desk setups, training or general assistance.

We are looking for someone experienced and confident to own IT support and help us scale as the business grows. The ability to deliver world class customer service and communication is key to success in this position. Our clients are predominantly all Apple environments so we are looking for someone who can comfortably live and breathe in the Mac world.