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An NLP+Human-in-the-loop Platform embeddable in SaaS and PaaS for 10x product experience!

Jobs at Got It

Got It is on a mission to organize the world’s brainpower and create Knowledge-as-a-Service: on-demand help for users with knowledge-based problems in bite-size knowledge-time units. Within seconds, users get a guaranteed 1:1 chat session with a vetted expert ranked by an AI-based machine learning algorithm that computes ExpertRank™. Its Knowledge-as-a-Service platform gives all users—professionals, learners and consumers—a way to access and engage with live experts to help them solve problems, anytime, anywhere via web, iOS, or Android. Plus, it gives anyone with expertise or knowledge to share, a way to monetize their expertise and free time. Spun out from Peter Relan’s YouWeb incubator and backed by the Capricorn Investment Group and Fosun, Got It is led by a proven leadership team headquartered in Silicon Valley with an R&D group in Vietnam
Showing 18 of 18 jobs
Operations

Customer Love Representative

Posted 3 months ago
  • Serve on the front lines with our users as voice of Got It through email tickets and other user feedback channels
  • Collaborate with the Got It Operations team to translate key customer service feedback insights into product enhancements and student delight programs
Operations

Operations Associate (VN)

Posted 3 months ago
  • Build and grow a large pool of high quality Study Experts from across the globe - be responsible for hiring, training and managing quality for our Expert community.
  • Identify and drive performance improvement projects based on your own observations and insights, utilizing SQL queries to pull relevant data and turning them into insights
Software Engineer

Backend Engineer (Python, NodeJS)

  • Implement algorithms handling a large volume of real time data. Proactively research for solutions to problems.
  • Design and develop REST APIs to support various type of clients: mobile, web, messaging platforms, SDK for 3rd party clients
Software Engineer

Senior DevOps Engineer

  • Build and deploy Got It platform on AWS cloud infrastructure.
  • Build tools and solutions that will drive continuous improvement around monitoring, performance, reliability, availability & scalability of our infrastructure.
Software Engineer

Frontend Engineer (JavaScript, AngularJS, ReactJS)

  • Contribute large swaths of code using best practices and technologies to create various large scale SPAs that interface with the backend and different type of users whether SPAs are on web or integrated inside other platforms
  • Deliver high quality code following best practices for better performance, user experience, and...
Software Engineer

Software Engineering Intern

  • Participate in the development of GotIt! platform backend services
  • Participate in the operations of GotIt! cloud infrastructure AWS and GAE/GCE
Software Engineer

Test Lead

  • Work closely with product managers to fully comprehend requirements of various products within Got It product ecosystem including: Mobile Apps, Web Apps, and REST APIs
  • Design test strategy and detailed plan for each product release and assign tasks to team members
Software Engineer

QA Engineer (Tester)

  • Work closely with Test Leads and Product Managers to fully comprehend product feature’s requirements
  • Participate in prepare test strategy and plan for each product release Write test cases and perform tests on our mobile apps, web apps, REST API, and internal software and tools
Software Engineer

Software Engineer (New Graduates, Last Year Students)

  • Design and develop REST APIs to support various types of clients: mobile, web, messaging platforms, SDK for 3rd party clients
  • Work closely with the client teams and product design team to iterate quickly on new features and experiments
Software Engineer

Test Automation Engineer

  • Design and develop automated tests for our web apps, REST API, and internal software and tools
  • Create test report and coordinate with product and engineering teams for bug fixing
Software Engineer

AngularJS Developer

Posted 8 months ago
  • Contribute large swaths of code using best practices and technologies to create various large scale SPAs that interface with the backend and different type of users whether SPAs are on web or integrated inside other platforms
  • Deliver high quality code following best practices for better performance, user experience, and...
Software Engineer

PHP Developer

Posted 8 months ago
  • Implement algorithms handling a large volume of real time data. Proactively research for solutions to problems.
  • Design and develop REST APIs to support various type of clients: mobile, web, messaging platforms, SDK for 3rd party clients.
Software Engineer

iOS Engineer

Posted 4 months ago
  • Contribute large swaths of code using best practices and technologies
  • Work closely with product, backend, and QA teams to iterate quickly on new features and experiments
Software Engineer

Android Engineer

Posted 4 months ago
  • Work closely with product, design, backend, and QA teams to iterate quickly on new features and experiments
  • Deliver high quality code following best practices for better performance, user experience, and reusability
Software Engineer

Junior DevOps Engineer

Posted 4 months ago
  • Build and deploy Got It platform on AWS cloud infrastructure.
  • Build tools and solutions that will drive continuous improvement around monitoring, performance, reliability, availability & scalability of our infrastructure.
Software Engineer

Software Engineer (New Graduates - Abroad Students)

Posted 1 month ago
  • Design and develop REST APIs to support various types of clients: mobile, web, messaging platforms, SDK for 3rd party clients
  • Work closely with the client teams and product design team to iterate quickly on new features and experiments
Other

Technical Product Manager

Posted 9 months ago
  • Join a Silicon Valley based hot startup?
  • Join a team full of top talent from Google, Apple, Lyft, Oracle, Goldman Sachs, BigFish?
Other

Product Manager

Posted 9 months ago
  • Own both demand and supply sides of marketplace products including our apps, onboarding flow, expert workspace interface, and performance management systems
  • Advocate and become a champion for Users & Expert community in resourcing and product roadmap planning