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Customer support helpdesk tailored for e-commerce stores

Customer support helpdesk tailored for e-commerce stores

Gorgias helps e-commerce companies deliver excellent customer service at scale.

Our product creates a unified profile of customers by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info.

Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated with the right answer using ML.

Founded in 2015, Gorgias is serving 2000+ companies is backed by Techstars, CRV, Amplify Partners, SaaStr, and Flex Capital.

Alex Plugaru

Avatar for Alex Plugaru
CTO and cofounder @Gorgias. Full stackoverflow engineer.
CEO of Gorgias. Business & Product development background in 2 SaaS startups. MBA @HECParis

Healthcare benefits

Parental leave

Stock options

Sponsored lunch

Company retreats every 6 months

+3 more
Total raised


Funded over

3 rounds

Latest round

Series A (Nov 2019)

Site Reliability Engineer (k8s/tf) | Paris

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Account Executive / SMB Sales

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Sales Development Representative

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