BUSINESS DEVELOPMENT MANAGER

The Sales & Business Development Manager will play a huge role in assisting the development of Globibo’s presence in Malaysia from the ground up by driving new businesses & building a pool of clientele. The Business Development Manager shall focus his/her attention on extending our sales outreach with regards to our language services (translation, interpretation & training) to new organizations, industries & segments.

The Business Development Manager reports (remotely) to the Director of Sales- Regional (Asia).

A breakdown of activities include:

(A) Lead Management (60%)

Researching organizations and industry players to identify new leads and potential new markets
Identifying the needs of other companies and their key stakeholders/ decision makers
Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
Attending conferences, meetings, and Industry events
Horizontal Sales outreach to new contacts from existing clients
Consistent outreach & building relationship with VIP clients
(B) Opportunity Management & Conversion (30%)

Meeting potential clients with exciting Proposals & industry updates
Contacting clients to inform them about new developments in the company’s products
Preparing quotations & negotiating effectively
Supporting customers with delivery information
Developing & delivering account management schedules
Establishing long term support contracts through umbrella agreements for all services
(C) Service & Delivery (10%)

Focus on delivering Excellent Customer Service through effective Feedback management and Value-added Services
Your Career Path

In this role, you would have the opportunity to:

Reach out & develop relationships with industry partners, stakeholders; bring about Globibo’s brand image & presence to the industry in Malaysia
Play a pivotal role in leading business development & sales for a relatively new market
Penetrate new organizations, convince & develop relationships with entirely new contacts & potential clients
Work on varying & dynamic opportunities & projects
Experience the entire end to end sales cycle from idea conception to execution, implementation
Collaborate with our technical & subject experts across services, work in tandem with a supportive operations team