Account Manager / Executive (Key Accounts)

The Account Manager/Executive (Key Accounts) will be allocated specific key accounts to further develop relationships with these strategically important large existing & potential customers. This role takes the relationship lead in the customer account planning cycle and ensures identified customers’ needs and expectations are met by the company.
The incumbent reports to the Director of Operations, Singapore.


Responsibilities:

40% Operational Inbound Sales support
• Respond to inbound enquiries and requests from clients
• Convert opportunities into contracts, Preparing Quotations
• Support customer with delivery information
• Connecting new clients with project management team
• Sharing competitive intelligence and client needs with product developers
• Collaborating with Director - Sales to develop as well refine sales tactics, strategies, and targets

45% Account Extension & Business Planning
• Drive strategy for new Services, new Contacts within existing or new potential key organizations
• To define customer story and next steps for engagement
• To ensure key accounts have sales strategies in place
• To address strategic gaps with regard to engagement and quotation interest • Collaborate with the Strategic BD colleagues to propose competitive frame agreements with potential clients
• Foster referrals to other markets / customers

15% Account Meetings
• Identify key customers and elicit input on Strength & Improvement Areas
• Collect Feedback and drive Improvement agenda
• Define action plan with Sales & Delivery on customer relationship


Requirements:

To join us, the ideal profile should satisfy most of the following:
• A diploma or bachelor’s Degree in Marketing/ Business Management or related field
• 3-4 years of corporate (Business to Business) sales experience, knowledge of end to end sales cycle
• Proven track record of managing effective client relationships, ideally key accounts or VIP accounts
• Ability to identify and address the specific needs of each individual customer
• Strong interpersonal skills and the ability to build rapport with customers
• The ability to think out of the box, excellent communication skills, and a sense of wit
• An organized approach to drafting out next steps, strategies & Excellent market analysis abilities
• Result- orientation; high focus on driving (business) results and KPIs

If you are looking for a challenge, international exposure and a dynamic, quirky working place with an unlimited supply of jokes, chocolate and potato chips, please reach out to us.


Remuneration
• S$ 2,000 - $3,400 month (open to negotiations based on your experience)
• Sales Incentive Plan
• Transport Claims