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India's fastest growing social college search platform

Head - Operations and Outbound Sales

₹5L – ₹7L
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Role involves :

- Managing large outbound sales process .

- Client, Customer & People Management

- Drive Performance in the team to achieve KPI's.

- Manage and plan the daily team activities and operations.

- Leading a team of Client Account Managers & data entry analysts to ensure client delivery and satisfaction.

- Understanding the client's requirements and consequently strategizing effective lead generation campaigns accordingly.

- Being the post sales SPOC for the client and ensuring optimal lead delivery.

- Monitor and review the performance of all the teams

- Working closely with the sales and business development team and communicating campaign feasibility after doing the effective due diligence of each proposed campaign.

- Devise initiatives and execute operations to meet the larger business objectives

- Pre-empt and manage the hiring pipeline and onboarding of the newly hired candidates

- Ensures that the teams' productivity and quality targets are met & should meet the revenue targeted

- Improves campaign results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results from client feedback and providing a remedy through the development of improved service processes.

- Identify process improvement opportunities and provide inputs towards automation.

Qualifications and Skills

Qualifications and Skill Set Required :

- The candidate must have the experience of handling a team of 10 or more

- Candidate should be very comfortable with Microsoft Excel.

- Should be very number oriented and analytical in nature.

- Extremely high attention to detail is required as you would be dealing with a lot of data and a lot of numbers.

GetMyUni at a glance

India's fastest growing social college search platform

GetMyUni focuses on Education. Their company has offices in Bengaluru and Koramangala. They have a mid-size team that's between 51-200 employees. To date, GetMyUni has raised $50K of funding; their latest round was closed on November 2015.

You can view their website at http://www.getmyuni.com or find them on Twitter, Facebook, and LinkedIn.

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