Avatar for Gameberry Labs

With 6M+ Daily Active Users, we are making Games that people will love to grow old with

Customer Support Executive

₹1.5L – ₹6L
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We’re looking for a full-time Customer Support executive to join us
As a customer support executive, You will be the main link between player community and Gameberry and will act as the voice and face of the brand

Responsibilities :

  • Serve as a day to day support for all players related issues through our support channels, social media, and other related sources
  • Troubleshoot any technical and nontechnical related issues with our players and work with our dev team to report any bugs
  • Look for opportunities to improve the customer experience by sharing player feedback and recommendations to internal Production & Business teams
  • Create detailed documentations for frequently asked queries

REQUIRMENTS :

  • Excellent verbal and written English/Hindi skills
  • Previous experience of 2-3 years in a Product based company
  • Team player with strong problem solving and conflict management skills
  • Empathic and culturally aware
  • Passion for video games and mobile applications

Why Us?

  • Independence
  • Work with kind, humble teams that inspire

Gameberry Labs at a glance

With 6M+ Daily Active Users, we are making Games that people will love to grow old with

Gameberry Labs focuses on iOS, Android, and Mobile Games. Their company has offices in Bengaluru. They have a small team that's between 11-50 employees.

You can view their website at http://gameberrylabs.com or find them on Facebook and LinkedIn.

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