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With 6M+ Daily Active Users, we are making Games that people will love to grow old with

Lead Community Manager

₹10L – ₹20L • No equity
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As new trends and technologies continue to disrupt and reshape the gaming landscape, our eyes are keenly set on becoming masters of casual game entertainment. Here, we are looking out for people who are creative, hard working and dedicated to the art of building experiences for people.

We are looking for a motivated and passionate person who wants to give great user experiences for millions of players around the globe. You will be working closely with a creative and highly competent game team in an agile environment to create interfaces & experiences that are flexible enough to evolve with the needs of a Live game.

Responsibilities:

  • Building the Customer Support Team that resolves Player's issues quickly
  • Adding process to give visibility to Product Teams and enhance the quality of support
  • Being Hands-on when required
  • Training team members for better quality
  • Understand the problems faced by the player and share it insight with product team
  • Keeping the Customer Support team motivated and dedicated towards giving best possible user experience

Requirements:

  • 5+ years of practical Customer Support/Community Management experience
  • Good analytical thinking
  • Ability to breakdown problems and iterate towards best possible solution
  • Passion for gaming, especially in the mobile sphere

Why Join us?

  • Independence
  • Work with kind, humble teams that inspire
  • We want to take India to the list of "Top 10 Gaming Studios" in the World
Location
Bengaluru
Job type
Full-time
Visa sponsorship
Not Available
Experience
5+ years
Hiring contact

Gameberry Labs at a glance

With 6M+ Daily Active Users, we are making Games that people will love to grow old with

Gameberry Labs focuses on iOS, Android, and Mobile Games. Their company has offices in Bengaluru. They have a small team that's between 11-50 employees.

You can view their website at http://gameberrylabs.com or find them on Facebook and LinkedIn.

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