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Music App and Player

Client Relationship Manager

$40k – $50k • No equity
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Client Relationship Manager

High Level Job Description
Maintain and enhance relationships between Free Market Music and high-profile external clients. Directly guide clients through multiple online service platforms.

Responsibilities

• Cultivate and maintain key relationships with clients including agents, managers, label representatives, third parties etc.
• Research and pursue both new and existing client opportunities
• Record detailed meeting notes, track partnership progress and respond to client needs in company CRM database
• Successfully guide clients through our online platforms over phone/video calls and in person meetings
• Communicate consistently with clients, including, but not limited to, scheduling meetings and answering questions
• Manage large financial transactions to and from clients
• Be available to travel to clients when necessary

Required Skills/Experience

• Minimum 3+ years’ experience directly managing client relationships
• Excellent communication skills, in both written and verbal formats
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
• Excellent organizational skills with the ability to prioritize and work on multiple projects simultaneously
• Self–motivated with demonstrated ability to drive sales results in a complex work environment
• Strong management skills with the ability to drive projects to completion on time

Desired Qualities
We are looking for a team player who is able to successfully execute tasks regardless of size or perceived importance with equal excitement and attention to detail. They are organized, stay calm under pressure and offer solutions instead of excuses. When interacting with clients of all sizes and backgrounds, they remain kind, confident and humble.