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Freedom blocks distracting websites and apps so you can focus on what matters most.

Technical Support Specialist - Remote OK

$38k – $45k • No equity
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We’re hiring a technical support specialist for our regular support hours, 9-5, Monday through Friday.

Your job would be to provide technical support for Freedom customers via Intercom, identify, triage, and document bugs, create help documents, and share insights with the team. We're looking for someone interested in taking leadership, and excited about taking on challenges that will help our team move faster.

We would expect regular hours, from 9AM to 5PM during the week. We have a dedicated CS rep that covers off hours, so you'd be able to work and train with a teammate. All support is provided by text (email, chat), no phone support is required.

Our 15 person team is mostly remote, and we do have an office in Chapel Hill, NC. Our expectation is this would be a remote role, but if you're local to NC, we'd love to work with you! Our team is smart, mature, respectful, and friendly. We’ve created a good environment for people who want to work on interesting technical challenges and make a difference in people’s lives. We look forward to working with you!

If you have an Angel List profile, please apply through Angel List. If you don't, please send an email to jobs@freedom.to with your LinkedIn profile or resume, brief statement of interest, and your contact information.

Please indicate in your note that you have availability from 9-5, M-F Eastern. Applications that do not include this information will not be considered. Thank you!

Meet your team

People you would work with in this role

Fred Stutzman

Avatar for Fred Stutzman
Founder and CEO @Freedom • Previously founder @ClaimID.com • Faculty at CMU and UNC-CH • Developer at The Motley Fool, Nortel, Ibiblio.

Philip Amalong

Avatar for Philip Amalong
Worked at Online Music Network, Freedom

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