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Digital Healthcare Payments

Payment Strategy Manager

$90k – $130k • 0.25% – 1.0%
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About Us

Flume Health helps employers make their health plans more affordable and easier to use. We work with self funded companies as their health administrator and replace the incumbent insurance carrier. We are reinventing the healthcare supply chain and what it means to be an “insurance company” - from the app you use to find a doctor, to the payments happening in the background. We want to make a more efficient market and better patient experience.

Flume Health was founded in 2018 and has raised over $4M in seed capital from investors including Accomplice VC, Primary VC, Founder Collective, and Entrepreneurs Roundtable Accelerator (ERA).

The Role

We are looking for a director of payments strategy who loves solving tough logistical puzzles and is excited to work directly with our engineering team and users. As lead for Flume Pay you will focus on two things: 1) add efficiencies and scalability in the operations of transaction execution, and 2) expanding the Flume Pay platform to additional medical service types and regions.

Working on the Flume Pay protocol means having a direct impact on the cost and accessibility of healthcare for our users.

What You’ll Do

* Own the transaction operating process for Flume Pay from initiation to close
* Experiment with outbound transaction initiation - redefining the relationship healthcare providers have with payers (“insurance”)
* Work with a team of engineers to operationalize and automate operations and Flume Pay expansion
* Feed insights from your day-to-day into our product roadmap, collaborating with our product and engineering teams
* Look to constantly rethink the payer <> provider transaction in healthcare

What You’ll Need

* A knack for solving complex analytical problems
* The ability to design and run experiments
* Strong communication skills
* The ability to read between the lines (what are users actually doing vs. what they're saying)
* Insane follow-through and attention to detail (things don't fall between the cracks)
* Technical competence - you can discuss API’s and services with engineers (but you don’t need to be able to write code!)
* Willingness to try new things and fail often
* A burning frustration with the healthcare status quo

Nice to Haves

* You're a whiz with data viz tools like R, Matlab, Excel
* A thorough understanding of healthcare reimbursement process (payer > provider)

Company Culture & Values

1. Get to know our users & blow them away
2. Be candid and assume good intent
3. Experiment with new ideas, plan carefully, and execute with precision
4. Be good: only do things that would make your mother proud
5. Don’t cut corners
6. Be an owner

Working at Flume Health

At Flume Health, you’ll work alongside self-starters solving real-world problems and streamlining the inefficiencies in the complex healthcare industry. For the next few months, our HQ is in a WeWork in midtown Manhattan and we do a lot of 1:1’s as walking meetings through the streets and parks of NYC.

Investing your time with Flume means having an immediate impact on the health and lives of patients throughout the US. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them.

Flume Health was founded in 2018 and launched in January 2019. We have raised over $4M from investors including Accomplice VC, Primary VC, Founder Collective, and Entrepreneurs Roundtable Accelerator (ERA).

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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