Avatar for Fixed

Easily dispute parking tickets

User Advocate

$50k – $65k • 0.1% – 0.5%
Apply now
WE NEED YOUR HELP
The Fixed team is looking for Advocates to join our team.

You will be the first point of contact our users will have with Fixed, and to help them beat their parking tickets.

Responsibilities:
- Provide friendly and efficient service to Fixed users
- Compose thoughtful and accurate defenses using prepared defenses to users' tickets
- Monitor and control numerous concurrent tickets in tandem
- Work proactively and independently to meet targets and goals
- Analyze trends in user tickets issues and suggest improvements to processes and product


WHO ARE WE LOOKING FOR
Requirements:
- Strong writing and communication skills
- Ability to work under pressure and adapt quickly to adverse situations
- Technical aptitude and the ability to pick up new technology quickly
- Demonstrable tenacity and ingenuity

Nice-to-haves:
- Paralegal experience or comfort with legal jargon
- Knowledge of SF's parking code
- Early adopter of technology

Personal traits:
- Sense of humor
- Passionate about their work
- Strong communication skills
- Absurdly tenacious
- Demonstrable ingenuity


APPLY NOW
You'll be based in our office in San Francisco. The role can be a contract to hire or full-time with benefits depending on your experience. If you fit the bill… we'd love to talk with you....

More jobs at Fixed

View all jobs

Customer Support + Admin

Apply now