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Making Fitness Your Playground

Community Manager

₹1.5L – ₹3L
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We’re looking for an all-star Community Manager to join our team.


If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.



Responsibilities:


1) Working with the core team in fundamentally understanding & implementing major key areas in business and closely working with customers to understand and improvise on their needs.

2) Developing & building new marketing & retention channels.

3) End-to-end execution of projects.

4) Customer Retention & support role/potential customers to meet their needs.

5) Establish, develop and maintain positive business and customer relationships.

6) Reach out to customer leads through various customer acquisition channels & expedite the resolution of customer problems and complaints to maximise satisfaction.

7) Analyse the territory/market's potential, track sales, and status reports.

8) Helping in forming the base of the Customer Success department and being a part of the core team and setting up processes for expansion in other cities.


Requirements:


1) A love for fitness, health & wellness and a passion to reach out & touch people's lives. We don’t just talk the talk. We are all super passionate about Fitato's mission and live it every day!

2) Complete spoken and written fluency in English.

3) Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.

4) Highly organized, multi-tasking skills with strong attention to detail.

5) Strong work ethic with a relentless desire to go above and beyond.

6) Excellent time management skills and ability to work under pressure


Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up.
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Fitato at a glance

Making Fitness Your Playground

Fitato focuses on E-Commerce, Fitness, and Mobile Application. Their company has offices in Pune and Hyderabad. They have a small team that's between 11-50 employees.

You can view their website at http://www.fitato.fit