Avatar for Fintelligence Technology

Fintapp is an automated stock market advisory app for beginners and professionals

Investment Support Consultant

₹15,000 – ₹20,000
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Responsibilities:-

• Proactively managing customer relationships

Contact potential customers who have signed up

• Ensuring smooth On-boarding experience for potential customers

• Highest level of customer engagement, via phone, emails and webchat

• Helping customers fully understand why Fintapp is different and how we help clients achieve their goals

• Consistently improving knowledge of Fintapp’s platform to support customers and improve their experience

• Be a spokesperson for the customer by feeding back any comments or concerns to product and marketing teams

• Explain our views on market developments and provide updates to individual customers

• Work with product team to improve and develop processes to benefit the customer experience.


Main Requirements:-
• A keen interest in financial advice, wealth management and fintech

• Passionate about customer service and ensuring their needs are met

• intermediate understanding of Financial Services environment

• Exceptional verbal communication skills and comfortable dealing with customers on phone, emails and webchat

• Ability to grasp new technologies/systems quickly and explain these to others

• Excellent organisational and prioritization skills, and effective problem solving

• Willing to study for relevant financial exams

• Preferably MBA with finance and or Economics background

Fintelligence Technology at a glance

Fintapp is an automated stock market advisory app for beginners and professionals

Fintelligence Technology focuses on Finance Technology, Mobile Application, Fin Tech, and Financial Technology. Their company has offices in Bengaluru. They have a small team that's between 1-10 employees.

You can view their website at http://www.fintapp.com

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