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Automating eCommerce

Software Support (Remote)

$40k – $75k
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We’re FarApp, a rapidly growing e-commerce automation solution company. It sounds like a lot of buzz words, but we really are growing fast and want to bring in new talented folks to help manage our rapidly expanding customer base. We hope that we can find that talent in you!

What’s an e-commerce automation solution company? It’s a fancy way of saying we move customer’s data around. Simple in concept, but deep and complex when you get into the weeds. We have the technology to adapt our connectors into thousands of configurations to meet our growing customer demands. Our team need to be experts in the field, instructing people on leading practices, walking customers through their configurations and setups, and brainstorming solutions to varied and unusual problems.

Who should you be? You should be a curious problem solver. Sure, a lot of companies say that, but we really mean it. If you look at things and wonder how they work, if you figure it out anyway when no one can give you the answer, if you get a rush when you solve a hard problem, you’ll love this job. We of course train at least every week if not every day, but you’ll be learning how to solve problems instead of just getting the answers.

What will you be doing? Your main responsibility will be to ensure that your clients are happy. There are a lot of roads to get there. You’ll be first responsible to help them out when they run into problems or issues with their current product. This happens a lot, our customers like to break things. The other main responsibility will be to bring on and integrate new customers. That’s a complex process, what are they connecting? How are they shipping? Where do they ship from? Why on earth would they do that? You’re going to learn more about how Amazon ships you toilet paper than you ever wanted to know. And then some.

Cool things:
Working from home! We’re evil and make you work from home 2 days a week.
We offer health, dental and vision plans.
We have a 401k plan.
Vacation, unlimited sick, and 10 holidays
Catered lunches and office snacks
Bi-annual raises and performance-based bonuses
Monthly company outings

Things you need (requirements):

BS/BA Degree
Excellent communication skills – both written and oral.
Experience with technology and/or operations.
Experience with eCommerce, NetSuite, or ERP systems is a plus.
Los Angeles • Orange County • San Diego CountyRemote
Hires remotely in
Los Angeles • San Diego • Orange County
Job type
Visa sponsorship
Not Available
2+ years
Hiring contact

Mubin Khan

Avatar for Mubin Khan

FarApp at a glance

Automating eCommerce

FarApp focuses on SaaS, E-Commerce, B2B, and Data Integration. Their company has offices in Los Angeles. They have a small team that's between 11-50 employees.

You can view their website at https://www.farapp.com or find them on Twitter, Facebook, and LinkedIn.

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