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The world's first intelligent home painting robots

Operations Intern

₹1.8L – ₹2.4L
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Purpose of the role:
Lead product operations from the stage of lead generation, customer engagement and demonstrations through to customer support, customer services and customer success.

Key Job Responsibilities
1. Own, Organise and execute live demonstrations of product to prospects, answer all questions and ensure customer delight through demonstrations.
2. Oversee the training of machine operators/handlers, coordination with training agencies and candidates, the rollout of certification and onboarding to payrolls
3. Execute on-field tasks of 1st level repair, maintenance, replacement and resolution of customer queries on the status and handling of the equipment
4. Gain overall clarity on technical aspects of supply and demand of products and solutions to assist R&D team, business development team, and clients
5. Manage the logistics, shipping, and delivery of products to clients in coordination with the business development team
6. Contact, negotiate, close and follow-up with delivery partners

Qualification, Experience & Skills
* Bachelor's degree in one of Engineering; Operations specialisation
* Ability to understand and make practical sense of electronics, mechanical and software engineering abstractions
* Strong communication and negotiation skills, socially adept, ability to build rapport, conflict resolution; IT fluency in planning, prioritization and time management
* Exceptional at MS Excel, other spreadsheet software, MS Word and business mathematics
* Ability to solve tough problems, handle pressure and meet deadlines; Self-motivated to contribute and achieve in lean-team environments.
* Background of working in operations with factories and industries; Networking at and leveraging conferences, exhibitions and related events.

Key Performance Areas
* Excellency in ensuring lead satisfaction and delight to assist in completion of sales cycles
* Documentation and management of supply chain, inventory, quotations, contracts and operations collateral
* Fluency in collaborating and working with management, technical team and business development team
* Ability of doing sound research on components and vendors, providing key insights and recommendations to management on operations of development, shipping and logistics
* Communicating market feedback to product, engineering and service teams to ensure customer success.

Eternal Robotics at a glance

The world's first intelligent home painting robots

Eternal Robotics focuses on Robotics, Construction, and Embedded Hardware and Software. Their company has offices in Hyderabad. They have a small team that's between 11-50 employees.

You can view their website at http://www.eternalrobotics.com

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