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The Gift Of Luxe Lingerie

Ecommerce Operations

$30k – $50k • 0.0% – 3.0%
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We are an ecommerce subscription start-up looking for a person to be second-in-command to our founder. First and foremost, we need someone with hustle, intelligence and passion. These qualities are more important than prior experience at a big company. We want someone who will work hard, but also has a sense of humor and is a pleasure to work with.

You need not have expertise in all of the following, but relevant experience is of course helpful. The role will be involved with much of the following. That said, the role can also be crafted to the candidate’s skills and desired career trajectory.
1. Strategy: Developing and implementing the long-term strategy for scaling our operations. Establish, implement, and optimize the key performance indicators to meet support our overall and operational strategies.
2. Operations, Supply Chain, Fulfillment & Inventory: From sourcing packaging and lingerie to developing an ongoing fulfillment optimization, merchandizing to analyzing inventory levels, this touches on all areas of business operations.
3. Analytics: From tracking our email marketing to setting KPIs for our website, having a firm understanding and passion for analytical rigor is critical.
4. Marketing: Integral to developing our ongoing and season offerings that attract both new customer and engage our thousands of existing customers. This ranges from advertising to email marketing, SEO, PPC and more.
5. Customer Experience: We are a luxury offering, therefore our customer experience from web to phone to in-person must be polished, poised and on-point. You’d be part of that.
6. Team: This person must be a leader, but also an individual contributor. He/she will train and manage junior people. Be a core member of a rapidly growing start-up, therefore eager to get involved with every aspect of the business.

Skills
All of the following are characteristics we look for in all our employees.
▪ Candor and honesty in all interactions.
▪ Genuine enthusiasm (dare we say passion?) for working at a start-up.
▪ Start-up/SMB experience valued over big-company experience.
▪ Excellent “energy”
▪ Strong analytical skills
▪ Great attention to detail and well organized.
▪ Willing to work in all areas of the business
▪ Sex-positive, mature and comfortable with lingerie

Not required, but any of the following would be useful.
▪ Wordpress
▪ Conversant in Microsoft Excel
▪ Quickbooks
▪ Experience doing social media for a business
▪ Adobe Creative Suite (Photoshop mostly but also other programs)
▪ Good, clean writing skills.
▪ Ability to manage budgets and work within a start-up budget.

Applications
Salary, title and role will be commensurate with experience. i.e. this could be a stretch-role for a super-bright junior person, or a C-level position for a person who has held VP roles in the past.
To be considered for the position please submit your resume as well as a cover letter stating why you think you would be a good fit for Enclosed to info@theenclosed.com. YOU MUST INCLUDE SALARY REQUIREMENTS WITH YOUR COVER LETTER.
Minority/ diverse candidates please apply.
Local candidates only.
Please review the website at TheEnclosed.com.

About Enclosed
Enclosed is a fast-growing start up based in San Francisco’s Dogpatch. We need team players who can jump into all aspects of the business and embrace learning-as-we-go. In exchange they will get a massively fun, informative and career-defining experience.

Enclosed is a woman-owned platform for luxury gift-giving, specifically a high-end lingerie delivery service catering to men who want to give their wives and girlfriends something decidedly different—beautiful lingerie. We are a hybrid subscription-ecommerce platform that has solid traction and even greater potential. Learn more at TheEnclosed.com.

Target titles: Operations Lead, Operations Manager, Operations Associate

Interest Areas: Ecommerce, Start-ups, Supply chain, Fashion, Merchandising,

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