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Connectivity Platform for the Internet of Things

Key Account Manager (m/f)

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About EMnify
EMnify is a Deep Tech company that offers a cloud-based, secure and scalable Global Cellular M2M/IoT Connectivity Management Platform. It was born out of a belief that the impact of IoT will revolutionize technology worldwide and that a technology shift is required to enable efficient and affordable connectivity for intelligent devices. By providing our technology as a cloud service, we are disrupting traditional service delivery models. Our customers are Mobile Network Operators, Enterprises, and Developers from more than 100 countries, who provide new use cases that improve people’s lives all over the world.

Your Position
We are looking for an experienced and motivated Key Account Manager to join our Berlin office to manage our key accounts. You will help grow our business by playing an integral part in generating new sales and maintaining strong relationships with our key customers. The position provides a unique chance for a hands-on person with great communication skills.

What you'll be doing
Manage key accounts and develop and maintain strong long-term relationships
Acquire a thorough understanding of key customer needs and requirements
Play an integral part in generating new sales that will turn into long-lasting relationships
Develop and implement an action plan for how key account will achieve targets, identify specific actions to improve profit and grow the business
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Serve as the link of communication between key customers and internal teams
Collaborate with the Sales and Customer Success Management teams to identify a set of high-opportunity key accounts
Conduct regular reviews of business performance and deliver accurate monthly sales forecasts
Have a minimum of 3+ years experience working in account management, customer success or B2B sales role
Proven track record in managing and closing deals with big B2B customers
Strong technical background with experience in Telecommunication, SaaS (B2B) or IoT is a plus; comfortable discussing technical and commercial topics
Preferably knowledge and insight into telecommunication and/ or IoT
Strong communication and interpersonal skills with aptitude for building relationships
Excellent written and verbal communication skills in German and English

What Experience you'll need
Have a minimum of 3+ years experience working in account management, customer success or B2B sales role
Proven track record in managing and closing deals with big B2B customers
Strong technical background with experience in Telecommunication, SaaS (B2B) or IoT is a plus; comfortable discussing technical and commercial topics
Preferably knowledge and insight into telecommunication and/ or IoT
Strong communication and interpersonal skills with aptitude for building relationships
Excellent written and verbal communication skills in German and English

Why EMnify?
As a part of our highly motivated and young EMnify team, you’ll be a part of a success story that will inspire businesses and developers through an innovative product. You’ll be at the forefront of the global technological revolution of IoT and help to change people’s lives worldwide. We offer challenging tasks in a dynamic and international work environment. We love our work, and it shows! We are all team players, and often need the cooperation of other team members. Therefore, a pleasant and cooperative work atmosphere is one of our core values. Each EMnify member has countless opportunities to grow both personally and professionally.

Want to be a part of our international business and work for one of the fastest growing technology companies in Germany? Then EMnify is the perfect place for you!