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The World's first true alternative to the Care Home

UX Designer

£40k – £50k
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About us
Are you looking to join a talented, diverse team, focused on a life-changing mission, at one of Europe’s fastest-growing tech startups? If yes, then you are in the right place!
We’ve recently been ranked number five in Startups100 and named as one of the Top 50 Startups to work for in 2020.
At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a team on a mission to fundamentally change what it means to grow old.
We think a strong team is built through difference. From Mexico City to Manchester, Stockholm to Sterling, Hong Kong to Hull, Elders come from all over the UK and the world.
It matters that you’re unique. It matters that you’re great at what you do. And, obviously, it matters how much you care about what we do.
About the role
Elder is not your typical care agency; in addition to delivering high-quality care, we design and build best-in-class digital experiences for our users. We have a lot of users, ranging from those receiving care to their family members, our carers and our own internal staff. As an Elder UX Designer you will get to know all of these stakeholders, understand their needs and behaviours and help us to continue to design solutions that exceed their expectations.
You will be working within our Product & Technology team alongside product managers and developers to define and execute on the product strategy. This will include research to understand the problems that our users face and to validate solutions through continuous learning. You will own the interaction and visual design across our applications, supporting the exciting expansion of our offering through 2020 and beyond.
What you’ll be responsible for
Championing a user-centric approach to design, leveraging lean principles to deliver value to our users early and often
Performing user research to understand each of our stakeholders and leverage the resulting insights to shape tailored experiences
Creating wireframes, mock-ups and prototypes to test and validate concepts early
Presenting designs to developers for feedback throughout the design process
Delivering high-fidelity designs to the development teams and collaborating with teams throughout implementation

Experience in end-to-end UX design, having taken concepts from initial requirement stage through discovery, research, design and validation
Strong understanding of UX research and the various tools available during the discovery process (e.g. surveys, workshops etc.)
Good knowledge of UX testing methodologies and their application in a design process
A good eye for UI, with the ability to translate brand values into design elements
Experience working within multidisciplinary teams, collaborating with product managers and developers to deliver optimal outcomes for users
A passion for excellence, with the tenacity to keep working at a problem until it is solved and the belief that through great design we can change the way people perceive and interact with care.
Good to Have
Knowledge or understanding of the health and care sector
Experience in leveraging design for reassurance and peace of mind
Experience designing for a variety of demographics (few of our users a digital natives)
Basic understanding of web development (HTML, CSS)

We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:

Competitive Salary
Stock Options (We are post-series A & backed by some of the best VC’s in Europe)
25 days holiday + bank holidays
Plenty of socials and team lunches
Amazing office in the heart of the tech scene in Old Street
Macbook + any particular extras you require
AND a genuine opportunity to be a very key part of a high growth business.

Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing startups. Apply today.

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