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Merchant Operations Executive

¥15k – ¥18k
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Seeking a highly motivated and energetic candidate for the position of Merchant Support Executive. Has the ability to work in a fast paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role

• Responsible for merchant onboarding; management on an ongoing basis.
• Responsible for planning and execution of merchant training
• Be on the front line of the business, responding to merchant enquiries and requirements
• Be the Subject Matter expert on use of merchant interfaces and work with product team for improvements
• Manage merchant accounts and analyse different ways to optimize merchant revenue

• Candidates with at least 1 year of experience in a similar role will be highly preferred
• Self-motivated with a strong affinity for problem solving.
• Exceptional written and verbal communication skills
• Ability to listen and empathize with the situation
• Good command of spoken and written English
• Resourceful and capable of learning fast and independently

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Eatigo Hong Kong at a glance

connect empty tables with empty stomachs

Eatigo Hong Kong focuses on E-Commerce and Food and Beverages. Their company has offices in Hong Kong, India, Singapore, Indonesia, and Philippines. They have a small team that's between 11-50 employees.

You can view their website at https://eatigo.com/hk/hong-kong

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