Alcohol e-commerce and delivery
Head of Retail Strategy, Business Development & Operations
Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1300 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
You are a strategic leader who excels in crafting and managing a vision. Not only can you think big picture, you break it down into actionable steps and even get your hands dirty with execution. You are a mobilizer; you instill trust in your partners, planning with and aligning cross-functional teams while rallying everyone to move towards the future vision. Bottom line, you inspire, you engage, and you leverage data in this pursuit. You also know that none of this can happen without a deep customer focus so you are able to take multiple views, and incorporate customers into your lens.
You are a leader with 12+ years of overall professional experience, 3+ years of management experience leading direct teams of 25+ and cross-functional teams of 50+. We’d be super impressed if you have retail, technology and B2B2C experience.
What the role is
In the Head of Retail role you will lead teams that are critical to Drizly’s success and long-term growth (Retail Business Development + Sales, Onboarding, Account Management, and Customer Experience). You will be the trusted partner responsible for leading these teams into the future by developing and unifying them under a single, multi-year vision and strategy.
You will support our Chief Operating Officer by owning the strategic task of shaping Drizly’s retailer network and aligning across our organization to ensure we are always a valued partner to our retailers - key to their long-term success in an omni-channel world. You will be responsible for fostering and growing a high-performing team and collaborating with partners across the business. You will bring analytical rigor married with art and empathy to help drive the business forward. This role will play a key part in Drizly’s growth as our team and business continue to scale.
In this role you will:
- Own the end-to-end retailer lifecycle; accountable for growing and enhancing our retailer network while improving overall retailer and consumer experiences
- Define the future vision and strategy for our retail network in partnership with your team and internal & external partners to support Drizly’s long-term vision
- Understand marketplace dynamics and align and incentivize retailer performance to best support our consumer base and maximize growth
- Build and manage strong relationships with Drizly’s largest retailer accounts, distributors, and trade associations
- Support the selling and Account Management processes, especially related to strategic accounts
- Lead a high performing, cross-functional team across all Retailer groups today (inclusive of direct teams and partner teams)
- Define and own the strategy for third party delivery and other partners
- Be customer-first and establish a voice of customer feedback loop to our Marketing, Product, Technology, and Business Teams
The Other Stuff:
- Competitive salary
- One-on-one professional coaching with an external expert
- Health, Dental and Vision Insurance
- Flexible vacation policy
- 401(K) Plan
- Added perks
You do you.
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
BEFORE YOU APPLY...
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Drizly at a glance
Drizly focuses on E-Commerce, Food and Beverages, Mobile Commerce, Wine And Spirits, and Marketplaces. Their company has offices in New York City and Boston. They have a large team that's between 201-500 employees. To date, Drizly has raised $69.35M of funding; their latest round was closed on December 2018.