Alcohol e-commerce and delivery
Business Intelligence Manager
Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1200 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
You are at the intersection of analytics and operations, and you want to dive deeper into both worlds. You have the experience to lead Drizly’s current operations reporting + processes, plus the strategic vision and execution ability to build Drizly’s marketplace roadmap. You have the empathy to understand our business from the eyes of a consumer, and you have the results driven mindset to drive improvements to Drizly’s experience that move the bottom line. You have a technical base that mirrors that of a seasoned data scientist (SQL, Python+Scikit, Git, Visualization Tools, etc). Most importantly, you are a talented mentor that is excited to develop, coach, and manage a BI team.
You love working with teams like Data Engineering and Data Science to transform raw data into highly actionable business insights, as well as partnering with Operations and Product teams to turn those insights into action. You have a proven track record designing, implementing, and measuring solutions in the analytics space.
You thrive in a fast-paced, constantly improving, start-up environment that focuses on real-world, customer-centric problems with iterative technical solutions.
We’d be really impressed if you have experience in eCommerce environments with massive amounts of semi-structured and eventstream data, and have worked on problems involving marketplace dynamics. We’d also love it if you had experience with managing a BI team and weighing complex technical decisions against a limited set of engineering resources.
What the role is
We are looking for someone to build the future of marketplace operations at Drizly. Drizly is a complex three-sided marketplace (customer, retailer, supplier) in a highly regulated industry. Our marketplace is hyperlocal in nature, and looks different in every state, market, and zip code. Drizly has massive goals for the future of operations, and we require a talented leader to guide the analytics roadmap, as well as lead strategic planning about the marketplace we’d like to build and the steps we take to get there.
The BI Ops Manager is a critical member of the Analytics organization, and will work closely with Data Engineering and Data Science, as well as cross-functionally with the Operations org (Retail Sales, Onboarding, Account Management, Customer Service, Catalog Operations) and Product team. The BI Ops Manager is responsible for supporting processes and product solutions, and also for the larger vision of how a data architecture, codebase, and best practices should grow with Drizly over time. Ultimately, this person will determine the ground truth, roadmap, and reporting lens through which Drizly will be enabled to make the best decisions for our marketplace.
Finally (and most importantly), you will manage two talented BI Ops Analysts, and you will have the responsibility for prioritizing their work, scaling their business impact, and developing their technical ability.
In this role you will:
- Lead, develop, mentor, and manage the BI Ops organization - a team of two dedicated BI analysts that sits within the broader Analytics org
- Build and execute on the future of Drizly’s marketplace operations - from high level vision, to concrete business logic, to bulletproof production code
- Develop and execute operational process improvements through a complete lifecycle of experimental design, testing, measurement, and implementation
- Maintain and improve the data infrastructure, documentation, codebase, internal processes, and standards of the Analytics Team
- Work cross-functionally with the Operations, Product, and Production Engineering orgs
The Other Stuff
- Competitive salary
- One-on-one professional coaching with an external expert
- Health, Dental and Vision Insurance
- Flexible vacation policy
- 401(K) Plan
- Added perks
You do you.
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
BEFORE YOU APPLY...
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Drizly at a glance
Drizly focuses on E-Commerce, Food and Beverages, Mobile Commerce, Wine And Spirits, and Marketplaces. Their company has offices in New York City and Boston. They have a large team that's between 201-500 employees. To date, Drizly has raised $69.35M of funding; their latest round was closed on December 2018.