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Marketing and relationship management tools to manage work with creative partners

Customer Success and Growth Agent

$40k – $50k • No equity
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We are looking for a full-time Customer Success Agent to join the Dovetale support team. You will join a growing and dynamic team building the future of media tools.

Your responsibilities will be:

• Takes customer product suggestions and bring them to the product team
• Curate content and work closely with our marketing team to reach new audiences and potential customers
• Reach out to bloggers + industry sites for distribution
• Social media management
• Data labelling
• Client brief conversion
• Educate clients and partners how to use Dovetale
• Evaluate common customer issues and present solutions to improve customer support time
• Provide suggestions to make improvements to administrative internal tools
• Provide suggestions to make the product better

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