Avatar for Domum Link

Tenant <> Landlord Communication

Customer Training Specialist

$35k – $40k
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About Domum Link

Domum Link disrupts the status quo of property management with our all-in-one solution for the entire tenant lifecycle. The property management industry has been waiting for a company like Domum Link.

Now is the time to join our dynamic team as we are experiencing tremendous growth, focused on launching new products, partnerships, opportunities and as we scale our business to new verticals. The work is both fun and rewarding. We are looking for smart, passionate team members ready to take on new challenges.

As customer training specialist, your task is to make our customers successful. You will act both as an advocate for our product and a champion for our customers by communicating with them across multiple channels.


Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, and following up to ensure resolution

Attracts potential clients and customers by answering product and service questions

Troubleshoot and solve platform-related issues for customers

Strong understanding of the Domum Link platform and solutions we offer

Fulfill customer requests quickly and effectively

Establish strong, lasting relationships with key customer stakeholders

Open to part-time


2 + years in a customer support / customer service role

Bilingual : French and English (Oral & Written)

Experience working in the software industry a major plus

Well-versed with Windows, iOS, Android, Mac OS, and other OS platforms

Autonomous and takes initiative

Ability to work in a fast-paced environment with flawless execution; working collaboratively with cross-functional team.

Exemplary time-management client-management skills

Domum Link at a glance

Tenant <> Landlord Communication

Domum Link focuses on Real Estate, Payments, and Communications Software. Their company has offices in Montreal. They have a small team that's between 11-50 employees.

You can view their website at http://www.domum.biz

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