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A multinational VoIP-provider with offices in the USA, Asia and Europe

Sales Engineer

$60k – $100k
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OUR COMPANY
We are a multinational VoIP service provider with offices in the United States, Asia and Europe. Our switching and routing solutions connect carriers in over 12 major IX locations worldwide. Proven track of delivering great solutions to enterprise, educational, non-profit, government and SMB sectors. Logo clients include United Nations, various other non-profits, top 3 anti-virus vendors and Canonical, the company behind Ubuntu.

JOB DESCRIPTION
Currently looking for talented sales engineers (tech-savvy) to board and support new B2B clients who buy VoIP termination/origination (DID and outbound SIP) for call centers and resellers.

RESPONSIBILITIES
* Provide pre-sales engineering help to new VoIP sales opportunities
* Respond to RFSE (Request for Sales Engineering) in tandem with our sales team
* Work directly with client IT teams via email and phone to troubleshoot equipment
* Work with Tier1 suppliers to open and resolve tickets and perform testing
* Assist clients with remote troubleshooting of their SIP based PBXes
* Providing outstanding customer service
* Achieving established goals
* Active listening
* Time Management
* Fast Learner
Team Player

QUALIFICATIONS
* Willingness to learn and grow in startup environment
* Familiarity with or Knowledge of VoIP industry is a MUST
* Excellent written/verbal communication skills
* Presentation skills with the ability to discuss highly technical concepts to a variety of audiences, including executive level technical decision-makers.
Self-driven, internal motivation and drive to succeed in a goal-driven position

WHAT WE EXPECT FROM YOU
* You will be expected to develop a deep understanding of industry trends and competitive offerings
* Product expertise. Knowing how our software helps accomplish the business goals of the client and being able to demonstrate the features and functionality that address the use cases of the client, from both a business-user and an end-user perspective.
* Integration expertise. Understanding and being able to explain how our software integrates with the relevant and related tools / systems that our clients use
Presentation and communication skills. Being able to provide product, technical, and integration expertise in a way that removes confusion, doubt, or uncertainty.

WHAT WE OFFER
We offer a competitive compensation package with bonus plan and benefits commensurate with experience. DID Logic has a flat organizational structure. Employees have the authority to implement their ideas and their way of doing things – as long as they produce the desired results. Enjoy less micromanagement, and more job satisfaction. 

JOB TYPE: Full-time

EXPERIENCE: Sales: 1-3 years (Required)

DID Logic at a glance

A multinational VoIP-provider with offices in the USA, Asia and Europe

DID Logic focuses on Telecommunications, Software, and VoIP. Their company has offices in New York City. They have a small team that's between 1-10 employees.

You can view their website at http://didlogic.com

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