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Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Senior Software Engineer - Platform

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Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

Architect and develop scalable systems capable of handling 10x our current traffic

Own the full Software Development Lifecycle for platform components from planning to maintenance

Ensure the platform is responsive and resilient to meet our products’ high availability needs

Continuously leverage state-of-the-art tools, technology, and techniques to maximize the platform’s capability and efficiency

Collaborate closely with internal teams to ensure our Infrastructure is ready to meet their future needs.

About You:

7+ years of industry and software development experience

A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design

Ability to quickly learn different technologies and programming languages

Experience using and making code changes to machine orchestration technologies like Ansible, Puppet, Kubernetes, OpenStack, etc is a great to have.

Experience mentoring more junior engineers

Comfortable in a small, intense and high-growth start-up environment

BS, MS, or PhD in Computer Science or related technical discipline (or equivalent)

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Healthcare for all

An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.

Compensation & equity

Teamwork makes the dream work! Our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Office meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both health and unhealthy - no judgment!)

Reimbursements

We offer stipends to help cover your cell phone, home internet, and gym membership costs as well as continued learning and education expenses.

Dialpad at a glance

Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Dialpad focuses on Mobile, SaaS, Cloud Computing, Telecommunications, and Meeting Software. Their company has offices in New York City, San Francisco, Austin, Chicago, and North Carolina. They have a large team that's between 201-500 employees. To date, Dialpad has raised $120M of funding; their latest round was closed on July 2018.

You can view their website at https://www.dialpad.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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