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Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Software Engineer

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Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team. Now Dialpad has VoiceAI, a unique feature that brings the power of speech recognition and NLP to extract actionable insights from calls.

Who We Are

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

About The Role

As a Speech Recognition Engineer at Dialpad, you’ll be developing speech recognition models (acoustic and language) using the latest methods. You will have access to proprietary data and tech stacks and you’ll be able to obtain more training data. You will be supported by data engineers and a data curation team so you can focus on model development. You will drive down the WER, improve keyword adaptation, accent tolerance, and continue our team’s practice of building fast models that run in true real-time. You have the opportunity to build models in non-English languages as well

Responsibilities

Help architect and develop robust scalable system capable of handling 10x of current traffic, Technical ownership with projects that facilitates high profile product features, Design and implement scalable and reliable technologies across our platform, Collaborate closely with team members; front-end software engineers and product folks to continuously improve our core product, Make changes across databases, optimize server and client code on web platforms

Requirements
3+ years of industry and software development experience, A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design Ability to quickly learn different technologies and programming languages (Python, Django, NoSQL, Google Cloud and Google App Engine) Comfortable in a small, intense and high-growth start-up environment BS, MS, or PhD in Computer Science or related technical discipline (or equivalent)

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid Medical, Dental and Vision Plan employee coverage.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> San Jose <> New York <> Bengluru <>. From coast to coast, our offices are nestled in active and growing downtown areas.

Healthcare for all

An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.

Compensation & equity

Teamwork makes the dream work! Our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Office meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both health and unhealthy - no judgment!)

Reimbursements

We offer stipends to help cover your cell phone, home internet, and gym membership costs as well as continued learning and education expenses.

Dialpad at a glance

Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Dialpad focuses on Mobile, SaaS, Cloud Computing, Telecommunications, and Meeting Software. Their company has offices in New York City, San Francisco, Austin, Chicago, and North Carolina. They have a large team that's between 201-500 employees. To date, Dialpad has raised $120M of funding; their latest round was closed on July 2018.

You can view their website at https://www.dialpad.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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