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Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Business Strategy & Operations Manager

$55k – $70k AngelList Est.
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Dialpad is the most modern business communications company in the industry. Our products range from conference calling, to phone systems to contact center solutions that are all built with the end-user in mind. We allow workers to be productive from anywhere on any device and have moved all the power of an on-premise phone system or contact center to the cloud to be accessed and used by modern workers in today’s Work from Anywhere environment.

Who We Are

At Dialpad, work isn’t a place you go, it's a thing you do. We not only build products to enable the everywhere worker, but we also are everywhere workers. With offices in San Francisco, San Ramon, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London and Bangalore, we truly believe in finding the best talent everywhere. We also embrace the Work from Home movement and are just as happy hiring great talent from anywhere if they choose to work from home rather than in an office.

With $240 million in funding from OMERS, ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that enable workers to be productive from anywhere.

About the Role

Dialpad is looking for a Business Strategy & Operations Manager to be a partner to the Executive team providing administrative and project management support. You will work side by side with them to help execute strategy and business cohesion across the organization. You will not only play a key role in the day to day operations of a company in hyper-growth mode, but you’ll be instrumental in increasing productivity, driving effectiveness and creating greater cohesion across the organization.

Responsibilities include:

  • Build relationships with key stakeholders to involve the right people at the right time, delivering targeted and timely results.
  • Identify gaps and inefficiencies in current systems and processes; identify and implement creative solutions.
  • Research, benchmark, and analyze quantitative and qualitative data to make informed recommendations.
  • Effectively lead meetings, facilitate discussion, and deliver compelling presentations to leadership and individuals of varying levels.
  • Assist the executive team in meeting preparation, follow up, execution, etc.

Qualifications

  • At least 5 years experience at a consulting firm or similar experience
  • Thrive in a fast-paced, ever-changing environment. Previous experience working at a technology company a plus
  • Strong attention to detail and analytical skills
  • Strong interpersonal skills with the ability to build relationships
  • Go-getter who has a track record of owning project with varying levels of instruction and delivering results
  • Demonstrated ability to handle confidential information with total discretion
  • MBA preferred

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make us successful. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco \ San Ramon \ Austin \ Raleigh \ Vancouver \ Kitchener \ Tokyo \ New York \ Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.

Location
San Francisco
Job type
Full-time
Visa sponsorship
Not Available

Healthcare for all

An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.

Compensation & equity

Teamwork makes the dream work! Our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Office meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both health and unhealthy - no judgment!)

Reimbursements

We offer stipends to help cover your cell phone, home internet, and gym membership costs as well as continued learning and education expenses.

Dialpad at a glance

Cloud-based business phone system that helps global teams make smarter calls--anywhere, anytime

Dialpad focuses on Mobile, SaaS, Cloud Computing, Telecommunications, and Meeting Software. Their company has offices in New York City, San Francisco, Austin, Chicago, and North Carolina. They have a large team that's between 201-500 employees. To date, Dialpad has raised $120M of funding; their latest round was closed on July 2018.

You can view their website at https://www.dialpad.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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