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Customized products made simple

Client Relations & Design Specialist

$40k – $45k
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Design Like Whoa! is seeking someone who is highly organized, creative, and energetic to join our team. You are passionate about trends, good design, casualwear/ fashion, and creating an amazing customer experience. You have a knack for design programs such as Illustrator and Photoshop. You are highly experienced with email and phone etiquette.

What You'll Be Doing |

You'll be providing amazing customer service in-person, through email, and on the phone. You are very structured, organized, and thrive in a fast-paced environment. Your ultimate goal is to build a strong relationship with clients who are some of the largest tech companies around, emerging Bay Area brands, and San Francisco locals. You are driven, entrepreneurial, client-service focused and have a strong desire to grow with the company.

Day to Day |

* Interface with new and existing leads via email, phone, and in-person
* Answer inquiries about the products and services we offer in a clear, concise, and comprehensive manner
* Develop and maintain a knowledge of our evolving products and services
* Provide accurate and detailed quotes using our pricing matrix
* Create digital apparel proofs and mockups using Photoshop and/or Illustrator
* Coordinate orders with the production team to ensure that all products are delivered accurately and on-time
* Acquire a solid understanding of timelines and deadlines
* Manage calendar, project timeline and daily to-do list
* Troubleshoot and resolve issues and concerns
* Find creative ways to develop new prospects

Personality & Qualifications |

* Minimum of 3-4 years of experience in customer service, business development, sales or other related fields
* Excellent interpersonal skills and can easily build rapport with clients
* Analytical and resourceful
* Ability to prioritize and multitask
* Thrive in a fast-paced environment
* Positive, professional and energetic personality
* Excellent written and verbal communication skills
* Adaptable, agile, and can think on your feet
* Able to problem solve
* Responsible, reliable and on-time
* Extremely detail oriented
* Do it yourself mentality

Software Requirements |

* Must be proficient in Photoshop and Illustrator
* Must be proficient in Microsoft Excel

Other Requirements |

* BA/BS degree required
* Must be able to work from our location in San Francisco (SOMA)
* Must be available 9am - 5:00pm, Monday - Friday

Pluses |

* Experience with CRM
Location
San Francisco
Job type
Full-time
Visa sponsorship
Not Available
Experience
2+ years
Hiring contact

DLW at a glance

Customized products made simple

DLW focuses on Sales and Marketing, Customer Service, Printing, Business Development, and Ecommerce. Their company has offices in San Francisco County. They have a small team that's between 1-10 employees.

You can view their website at http://www.designlikewhoa.com

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