Avatar for DLW

Customized products made simple

Client Relations & Design Specialist

$40k – $45k
Apply now
Design Like Whoa! is seeking someone who is highly organized, creative, and energetic to join our team. You are passionate about trends, good design, casualwear/ fashion, and creating an amazing customer experience. You have a knack for design programs such as Illustrator and Photoshop. You are highly experienced with email and phone etiquette.

What You'll Be Doing |

You'll be providing amazing customer service in-person, through email, and on the phone. You are very structured, organized, and thrive in a fast-paced environment. Your ultimate goal is to build a strong relationship with clients who are some of the largest tech companies around, emerging Bay Area brands, and San Francisco locals. You are driven, entrepreneurial, client-service focused and have a strong desire to grow with the company.

Day to Day |

* Interface with new and existing leads via email, phone, and in-person
* Answer inquiries about the products and services we offer in a clear, concise, and comprehensive manner
* Develop and maintain a knowledge of our evolving products and services
* Provide accurate and detailed quotes using our pricing matrix
* Create digital apparel proofs and mockups using Photoshop and/or Illustrator
* Coordinate orders with the production team to ensure that all products are delivered accurately and on-time
* Acquire a solid understanding of timelines and deadlines
* Manage calendar, project timeline and daily to-do list
* Troubleshoot and resolve issues and concerns
* Find creative ways to develop new prospects

Personality & Qualifications |

* Minimum of 3-4 years of experience in customer service, business development, sales or other related fields
* Excellent interpersonal skills and can easily build rapport with clients
* Analytical and resourceful
* Ability to prioritize and multitask
* Thrive in a fast-paced environment
* Positive, professional and energetic personality
* Excellent written and verbal communication skills
* Adaptable, agile, and can think on your feet
* Able to problem solve
* Responsible, reliable and on-time
* Extremely detail oriented
* Do it yourself mentality

Software Requirements |

* Must be proficient in Photoshop and Illustrator
* Must be proficient in Microsoft Excel

Other Requirements |

* BA/BS degree required
* Must be able to work from our location in San Francisco (SOMA)
* Must be available 9am - 5:00pm, Monday - Friday

Pluses |

* Experience with CRM
San Francisco
Job type
Visa sponsorship
Not Available
2+ years
Hiring contact

DLW at a glance

Customized products made simple

DLW focuses on Sales and Marketing, Customer Service, Printing, Business Development, and Ecommerce. Their company has offices in San Francisco County. They have a small team that's between 1-10 employees.

You can view their website at http://www.designlikewhoa.com

Similar jobs to Client Relations & Design Specialist at DLW

Avatar for S.Cloth
Smart Sustainable Cloth. Cloth that suits time & place
Avatar for Clothia
Curated marketplace for the best emerging fashion brands
Avatar for Instawork
Where hospitality businesses and talent find each other
Avatar for Unmapped
Platform that connects locals with tourists for authentic experiences
Avatar for Augment CXM
AI for Customer Experience. Make Agents More Productive, and Delight Customers
Avatar for EMERGE App
Next-Gen Workflow Solution for modern supply chain wholesaler & distributors