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The Federated Intelligence Platform

Technical Account Manager

$65k – $90k AngelList Est.
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Apply with your resume to careers@datafleets.com

The role: We are looking for an experienced Technical Account Manager to help us provide the best customer experience to our clients. If you’re excited about the opportunity to drive adoption and usage of a game-changing platform, and are passionate about seeing your customers succeed then we’d like to hear from you!

Responsibilities

  • Serve as primary contact and caretaker of our customers for all product and technical and product questions
  • Communicate customer needs and work with product and engineering teams to deliver required functionalities
  • Identify opportunities across customers to develop new features and products
  • Walk customers through onboarding process and ensure they extract the most value from our services

Qualifications

  • BS degree in Computer Science or a related field
  • Experience with highly-technical products to quickly ramp-up on customer environment characteristics and needs
  • Customer facing experience in account management, sales, or related
  • Experience troubleshooting product issues and bugs
  • Strong customer service and communication skills (verbal and written)

Location:

  • Bay Area (HQ), London U.K., NYC, or remote

Benefits and Compensation:

  • Competitive equity and cash compensation
  • Private health insurance
  • Generous PTO, plus holidays
  • Fully-paid company retreats
  • Training and development

Apply with your resume to careers@datafleets.com
We look forward to hearing from you!

Location
New York City • San Francisco • LondonRemote
Hires remotely
Everywhere
Job type
Full-time
Visa sponsorship
Not Available
Experience
5+ years
Hiring contact

Eitan Rovero-Shein

Avatar for Eitan Rovero-Shein

DataFleets at a glance

The Federated Intelligence Platform

DataFleets focuses on Enterprise Software, Healthcare, Financial Services, Machine Learning, and Artificial Intelligence. Their company has offices in Stanford. They have a small team that's between 11-50 employees.

You can view their website at http://www.datafleets.com

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